TDX Card Wall Search Results May Return Broken URLs

Summary

Searching for card wall tasks by task number results in broken URLs

Body

TDX Search Results - URL Error Fix

Overview

TDX Search Results May Return Broken URLs

Some URLs returned by TeamDynamix (TDX) search results produce a 404 error when accessed. This is a known bug in the Projects app environment where search results generate URLs that are missing the Project app ID in the path. Affected links can be corrected manually using the workaround described below.

 

Detail

Identifying a Broken URL

When searching in TDX, some results link directly to project cards or tasks using a URL format that omits the Project app ID. These links follow a pattern like:

https://services.pitt.edu/TDNext/Apps/Projects/Agile/cardwall/project/884/board/45737/card/78180

Clicking this type of link will result in a TeamDynamix 404 error page.

 

Workaround: Insert the App ID into the URL

Steps to Fix the URL

Insert the Project app ID 49 between Apps/ and Projects/ in the broken URL, so the path reads Apps/49/Projects/.

Broken URL:
https://services.pitt.edu/TDNext/Apps/Projects/Agile/cardwall/project/884/board/45737/card/78180

Fixed URL:
https://services.pitt.edu/TDNext/Apps/49/Projects/Agile/cardwall/project/884/board/45737/card/78180

The corrected URL will load the intended project card or task without error.

 

When This Issue Occurs

Not all TDX search results are affected. URLs that include the full task detail path (e.g., TaskDet.aspx?TID=...&Item=...&ItemT=...) resolve correctly. Only URLs using the newer Projects app path format (containing Apps/Projects/) are impacted.

 

Related Information

Background

This issue is an oversight in the new Projects app environment within TeamDynamix. The search index generates links that do not include the required app ID segment in the URL path. Until a platform-level fix is applied, the manual workaround above is the recommended resolution.

If you encounter other broken TDX URLs or need assistance, contact the Pitt IT Help Desk.

Details

Details

Article ID: 3677
Created
Wed 5/20/26 8:18 AM
Modified
Tue 5/26/26 2:10 PM