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TDX Search Results - URL Error Fix
Overview
TDX Search Results May Return Broken URLs
Some URLs returned by TeamDynamix (TDX) search results produce a 404 error when accessed. This is a known bug in the Projects app environment where search results generate URLs that are missing the Project app ID in the path. Affected links can be corrected manually using the workaround described below.
Detail
Identifying a Broken URL
When searching in TDX, some results link directly to project cards or tasks using a URL format that omits the Project app ID. These links follow a pattern like:
https://services.pitt.edu/TDNext/Apps/Projects/Agile/cardwall/project/884/board/45737/card/78180
Clicking this type of link will result in a TeamDynamix 404 error page.
Workaround: Insert the App ID into the URL
Steps to Fix the URL
Insert the Project app ID 49 between Apps/ and Projects/ in the broken URL, so the path reads Apps/49/Projects/.
Broken URL:
https://services.pitt.edu/TDNext/Apps/Projects/Agile/cardwall/project/884/board/45737/card/78180
Fixed URL:
https://services.pitt.edu/TDNext/Apps/49/Projects/Agile/cardwall/project/884/board/45737/card/78180
The corrected URL will load the intended project card or task without error.
When This Issue Occurs
Not all TDX search results are affected. URLs that include the full task detail path (e.g., TaskDet.aspx?TID=...&Item=...&ItemT=...) resolve correctly. Only URLs using the newer Projects app path format (containing Apps/Projects/) are impacted.
Related Information
Background
This issue is an oversight in the new Projects app environment within TeamDynamix. The search index generates links that do not include the required app ID segment in the URL path. Until a platform-level fix is applied, the manual workaround above is the recommended resolution.
If you encounter other broken TDX URLs or need assistance, contact the Pitt IT Help Desk.