Summary
Enterprise relationship management software organizes information in a centrally-accessible system and makes it available for a wide range of uses—including service desk, contact management, strategic forecasting, and event planning.
Body
Overview
Enterprise relationship management software organizes information in a centrally-accessible system and makes it available for a wide range of uses including service desk, undergraduate and graduate recruiting, on-campus vaccination clinic support and engagement management for strategic university partners.
Key Benefits
- Enhanced stakeholder engagement: The Salesforce ERM/CRM enables Pitt to engage with its stakeholders in more personalized and meaningful ways, which can improve satisfaction and loyalty.
- Improved data management: The Salesforce ERM/CRM provides a centralized platform for managing stakeholder data, which can improve data accuracy, accessibility, and security.
- Data-driven decision-making: The Salesforce ERM/CRM provides insights into stakeholder behavior and preferences, enabling Pitt to make data-driven decisions that better align with stakeholder needs and expectations.
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