Summary
This article discusses the requirement for PittNet VPN (GlobalProtect) for end users to provide advanced data security and enhanced protection against viruses, spyware, and application vulnerabilities.
Body
Overview
PittNet VPN is a service that provides a secure, encrypted connection to the University's network. It is required for certain connections to verify your identity and protect both your data and the University's network resources from unauthorized access. The PittNet VPN service ensures that all users, whether on wired or Wi-Fi, are properly authenticated, which significantly enhances security for the entire Pitt community.
Detail
Security Benefits
The PittnetVPN provides many enhanced security features, including the following:
- Robust network malware protection that quickly identifies new malware and automatically generates protective measures
- Intrusion Prevention System (IPS) protection that blocks unwanted applications and scans user-specified applications to identify potential vulnerabilities
- Enhanced application security and DNS threat protection
- Identity-based security policies that provide more control over security measures
- Increased campus network security via Private IP addressing and Active/Active redundant firewall configurations
Take Action
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All University members should install the PittNet VPN (GlobalProtect) client on their computers.
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Navigate to the Software Download Service at software.pitt.edu.
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Search for "GlobalProtect" and download the appropriate client for your operating system (Windows or macOS).
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Install the software and connect using your University Computing Account username and password.
- For bulk installations, Departments should enable DHCP addressing, rather than static IP addresses, prior to the client installation.
- Departments with devices that cannot support DHCP will need to assign those devices a new static IP address/IP reservation. Note: Servers should not be set to DHCP.
- Request support if you need assistance configuring DHCP, setting new static IP addresses, or distributing the GlobalProtect client to your workstations. We are here to help.
When Is Connection via the PittNet VPN Service Required?
| Scenario |
PittNet Wired |
PittNet Wi-Fi |
Non-PittNet Wired or Wi-Fi |
| General internet access from Pittsburgh campus |
Required |
Not required |
Not required |
| General internet access from home or non-Pitt location |
N/A |
N/A |
Not required |
| Access to restricted Pitt resources from any location |
Required |
Required |
Required |
- General internet access includes websites and email.
- Restricted Pitt resources include file servers, research resources, and departmental servers and applications.
Frequently Asked Questions
Why is the PittNet VPN client required for on-campus workstations?
The PittNet VPN client plays an essential role in enhancing the security of the University’s network. It protects you, your data, and the University by:
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Verifying Your Identity: Confirms you are an authorized user before granting access.
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Securing Your Connection: Encrypts your network traffic to protect it from being intercepted.
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Enhancing Threat Protection: Works with our next-generation firewalls to provide robust protection against malware, block unwanted applications, and defend against security vulnerabilities.
Help is Always Available
Please contact the Technology Help Desk at any time if you have questions or need assistance preparing for the enterprise network firewall migration.