Body
Overview
These commonly used telephone features will save you time.
Detail
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Feature
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Description
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Instructions
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Call Forwarding
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Forward calls to another University phone.
To forward calls to a non-University mobile phone, please see the Forward Your Office Phone to Your Mobile Phone with SendToMobile Article
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To activate, press [*] [2] from your phone. Enter the five-digit extension to which you want your calls to be forwarded. You will hear a confirmation tone. Hang up the handset.
To deactivate, press [#] [2]. You will hear a confirmation tone. Hang up the handset.
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Call Pickup
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Answer another ringing phone in your department. Must be enabled in advance by Pitt IT.
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Press [#] [4].
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Conference Calls
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Conduct a conference call with up to three parties on basic phones.
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Press the switch hook.
Dial the new party.
Press the switch hook to connect the party into the conference.
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Last Number Redial
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Quickly redial the last number you called.
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Press [*] [4].
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Priority Call
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A three-ring burst is sent to alert your party that your call is urgent.
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Dial your party's number, then press [*] [1] .
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Send Call
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Send calls directly to your voicemail.
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Press [*] [3] to activate.
Press [#] [3] to deactivate.
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Speed Dialing
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Quickly dial frequently used phone numbers. Available only on phones with programmable buttons.
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Press the speaker button.
Press [*] [0]
Press button you want to program.
Dial your party's number.
Press the button you programmed again. You will hear a three-beep confirmation.
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Transfer a Call
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Transfer a call from your phone to another party.
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Press the switch hook and listen for the dial tone.
Dial the number to which you want to transfer the caller.
When the party answers, tell him/her that you are transferring a call.
Hang up and the call will be transferred.
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