Victoria Building Support – PeopleSoft LMS Updates
Hours of Operation: 7:00 AM – 6:00 PM, Monday – Friday
About This Service
The Victoria Building Support Team provides updates and maintenance for the PeopleSoft Learning Management System (LMS) used by educators and administrators. This service supports course and program changes, ensuring accurate and timely updates to the academic catalog and scheduling systems.
Service Components
Course Updates
Example: Updates course titles, descriptions, credit hours, and prerequisites in PeopleSoft.
Includes:
- Entry of new or revised course information
- Coordination with academic departments
- Validation of course data
Program Changes
Example: Implements structural changes to academic programs, including degree requirements and course sequencing.
Includes:
- Program requirement updates
- Catalog year adjustments
- Cross-departmental coordination
LMS System Support
Example: Ensures the PeopleSoft LMS reflects accurate and current academic offerings.
Includes:
- Troubleshooting data entry issues
- Syncing updates with other academic systems
- Support for term rollovers and scheduling
Additional Information
Supported Event Types:
- New course or program launches
- Curriculum revisions
- Academic catalog updates
Key Features:
- Accurate and timely LMS updates
- Collaboration with academic leadership
- Compliance with institutional standards
Service Scope:
- Applies to courses and programs managed within the PeopleSoft LMS
- Limited to departments housed in or supported by the Victoria Building
Limitations or Requirements:
- Requests must be submitted with appropriate documentation and approvals
- Processing time may vary based on complexity and academic calendar deadlines
Post-Submission Process:
- Request reviewed by the Victoria Building Support Team
- Confirmation sent upon update completion
- Follow-up provided if additional information is needed
Knowledge Base & Related Articles:
- Course Update Request Form
- PeopleSoft LMS User Guide
How do I request this service?
Example: Please select the Request Service button on the top right of the webpage.