Getting Started With the IT Billing System (PCR-360)


The Telecommunications / IT Billing system lets you view bills for your information technology services or phone bills in an easy-to-use web interface. Report data can be viewed online or exported for offline use. The Telecommunications / IT Billing system runs on the PCR-360 cloud computing platform.

Telecommunications / IT Billing (PCR-360) tracks monthly fees for voice services, mobile phones, network services, and technology consulting services. Authorized users can easily search and view technology service invoices in Adobe Portable Document Format (.pdf) or export in Excel-friendly Comma Separated Values format (*.csv) without installing new software.

PCR-360 recommends Google Chrome as the preferred web browser. Mozilla Firefox is also compatible. Other browsers, including older versions of Microsoft Internet Explorer may cause rendering issues.




Getting Started is Easy

  1. Access IT Bill (PCR-360) in My Pitt
  2. Click Start
  3. Click on the IT Bill Login link in the IT Bill (PCR-360) community. A Getting Started dialog box will appear.
  4. You can click the link to View My Bill or View My Calls.
    • Clicking View My Bill will take you to an overview page of all your department's phone and IT service charges.
    • Clicking View My Calls will take you to just search window where you look up call charges for a phone number.


Key Functions

Using the Customer Center
Downloading Reports
Viewing Bills
Viewing Calls
Logging Out


Related Information


Additional Resources

Contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions about the Telecommunications / IT Billing system.



  • Charge data for FY2017 and earlier is no longer available for online viewing.  Please submit a Billing Inquiry specifying the year and month(s) and the PRISM account number(s) you need bills for, and a billing specialist will get it for you.  Current (FY2018) and forward is available through My Pitt (
  • Invoices for the current fiscal year will be available by the third full business day, after the first of each month (for the prior month’s bill).

Print Article


Article ID: 130
Mon 7/24/23 3:29 PM
Wed 5/8/24 1:24 PM

Related Services / Offerings (1)

TELEPHONY Voice and Data Services provides local calling plans, on-campus phone lines, off-campus business lines, toll free numbers and voicemail.