Getting, Setting Up, and Connecting With PittNet VPN (GlobalProtect) on Windows or MacOS

Overview

The GlobalProtect client is an important software tool that helps safeguard the security of everyone’s computers and information on campus. The GlobalProtect client works with the University's enterprise network firewalls to check the identity of each user to be sure they are authorized to use University computing resources. GlobalProtect is required on computers that connect with a cable to the wired network on the Pittsburgh campus.

When used as a VPN to establish a secure remote connection (for example, to access restricted University resources like departmental file servers), it also encrypts traffic between your computer and the University’s network. 

Key Benefits

  • Privacy protection: Use for added safety and confidentiality for public and private network connections.
  • Improved security: Assist with ensuring University network security while connected on and off campus.
  • Increased Session Length: Supports longer sessions, avoiding timeout restrictions found in other VPN clients.
  • Mobility: Securely access University resources from anywhere, on or off campus.
  • Access restricted resources: Securely access a private network and share data remotely through public networks.
  • Improved network connectivity via a virtual private network (VPN): Easily and quickly establish long-distance, secure encrypted network connections with high throughput.

 

Detail

Requirements

Connections through GlobalProtect require a University Computing Account, a supported, up-to-date operating system, a software firewall enabled on your computer, and an antivirus solution. ​

 

Getting Started

Download and Installation

 

 

 

Connecting with Windows or macOS

 

  1. Open GlobalProtect.
  2. In the Portal address textbox type portal-palo.pitt.edu, then click Connect.
    Note: UPMC users also enter portal-palo.pitt.edu.

  3. Enter your your Pitt credentials, then click Connect.
  4. Enter "push" to log in using multifactor authentication using your default device.   
      
    Note: You should also see a connected icon in your taskbar or menu ribbon.
  5. A pop-up window will display that reads "Connecting...". Once you are connected, it will read "Connected.
  6. When finished, locate and click the GlobalProtect icon, click the three-lined icon from the right-hand side of the connection window, then click Disconnect.

    Note: You will be able to log to PittNet VPN (GlobalProtect) by clicking Enable.

 

Related Information

GlobalProtect Logo

Log in to GlobalProtect

Global Protect

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