Pitt Digital is transitioning to 1Password as the University’s new password management service, which provides enhanced security protections and an improved user experience. LastPass, the University’s former password management service, will be retired when the University’s license agreement comes to an end on Saturday, Sept. 27, 2025. Please review the following charts to learn more about how this migration may affect you.
| |
Students |
Business/Enterprise |
Faculty and Staff |
| What 1Password account is right for me? |
All current students have access to a 1Password Personal Management account for 4 years. |
LastPass Business account users will migrate to a 1Password for Business account, managed by the University. These accounts are only for University-related passwords and secrets. |
If you have an active 1Password for Business account, you will have access to a 1Password Families account for personal use. Only users with an active 1Password for Business account are eligible for a 1Password Families account. |
| When is 1Password available? |
Now. Visit digital.pitt.edu/1password to create an account. |
Sept. 10 |
Sept. 10 (only 1Password for Business users are eligible). |
| What happens when LastPass service ends on Saturday, Sept. 27? |
Your current LastPass account will transition to a LastPass Free account. You will have access to all your passwords and secrets on 1 device or the option to upgrade to a paid LastPass Premium subscription. |
You will lose all access to LastPass. After creating a 1Password for Business account, you will be unable to add any new passwords or make any changes to your LastPass vaults and folders. |
Your current LastPass account will transition to a LastPass Free account. You will have access to all your passwords and secrets on 1 device or the option to upgrade to a paid LastPass Premium subscription. |
| How can I migrate my data from LastPass to 1Password? |
Move your data from LastPass to 1Password in the desktop app |
Check here for detailed instructions available on Sept. 10 |
Check here for detailed instructions available on Sept. 10 |
| How can I receive support for my 1Password account? |
If you need support for your 1Password Personal Management plan, email 1Password or see 1Password's support site. |
If you need support for your 1Password for Business account, submit a ticket to the Technology Help Desk. |
If you need support for your 1Password Personal Management plan, email 1Password or see 1Password's support site. |
LastPass Options for Personal Use
After Saturday, Sept. 27, 2025, Pitt Digital will no longer be able to provide support for LastPass, including account recovery. If you require account recovery after being transitioned to a LastPass Free account, please contact LastPass support.
| Plan |
Features |
LastPass Free
For personal use on 1 device |
- Secure password vault
- Save unlimited passwords
- One-to-one sharing
- Save and fill passwords
- Password generator
- Secure notes
- Security Dashboard and Score
- Dark Web Monitoring
- Basic Support
- Multifactor authentication
- LastPass Authenticator
|
LastPass Premium ($3/month*)
For personal use across multiple devices |
All Free features, plus:
- Access on all devices
- One-to-many sharing
- Emergency access
- Advanced multifactor options
- Priority tech support
- LastPass for Applications
- 1 GB encrypted file storage
- Personal Support
|
| LastPass Families ($4/month*) |
- 6 Premium accounts for yourself and roommates, friends, your parents, kids, or whoever else you call family
- Unified group manager dashboard
|
*Pricing as of Sept. 2023 and subject to change.