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1Password simplifies your life by saving your passwords in a secure vault you can access from any device, using a single, strong master password. Live a simpler, more secure life at home, in the office, and everywhere in between. Defend against cyberattacks with effortless password management for you and your team members.
About This Service
Key Features
- Set up your account in no time: It's easy to get started with 1Password. Import your passwords from another password manager or start signing in to websites to build out your password vaults.
- Discover and update vulnerable credentials: Watchtower tells you about any saved passwords that have appeared in known data breaches. That way, you can update them before a hacker is able to exploit them.
- Create strong passwords and passkeys: Give your accounts the best protection by generating secure passwords with 1Password. Or go passwordless, where available, by signing in to compatible websites and apps with passkeys.
- Access your passwords and other items on any device With 1Password, you can access your saved data across Windows, Macs, and Linux PCs, iPhones and iPads, and Android devices.
Getting and Using This Service
How do I access this service?
Where do I login?
Sign in to https://upitt.1password.com/signin with your default web browser.
How do I request this service?
Faculty and Staff Enrollment in This Service: Request 1Password
Students: Getting Started with 1Password for Students
Who can use this service?
Students, Faculty, Staff: Understanding 1Password Options
What is the transition process?
All users with primary accounts that were enrolled in LastPass Business have been automatically provisioned in 1Password.
Pitt Digital migrated all LastPass Shared Folders to 1Password Shared Vaults upon launch of the service on 9/10/2025. When shared folders are imported from LastPass, permissions are also imported automatically. Each shared folder gets converted into a vault, every item in the shared folder is added to the vault, and permissions for the folder are also applied to the vault. Any changes to shared credentials will not be transferred from LastPass to 1Password after that date, since the 1Password migration tool does not overwrite existing data matches. So, existing users should to not modify any credentials in Shared Folders in LastPass on or after 9/10/2025.
When you import Shared Folders from LastPass:
- Each Shared Folder is converted into a Vault, and all items in the folder are copied.
- Vault Permissions are applied based on LastPass settings as outlined below:
-
| LastPass Permission |
1Password Permission |
| Administer |
Manage Vault |
| Read-only |
View Items |
| Hide passwords |
Removes "View and Copy Passwords" Permissions |
- Vault items are applied based on LastPass item types as outlined below:
-
| LastPass item type |
1Password item type |
| Password |
Login |
| Address |
Identity |
| Application |
Login |
| Custom item |
Secure Note |
| File or one-time password attached to an item |
Automatically attached to the same item.* |
| Bank Account, Credit Cards, and others |
Equivalent item type |
Due to the zero-knowledge nature of password managers, current LastPass Business users are responsible for migrating their individual vaults. This is because only the user, not LastPass or Pitt Digital admins, can access the contents of a users’ LastPass vault. 1Password offers a migration tool to import directly from LastPass in a secure way. For directions visit the 1Password webpage Move your data from LastPass to 1Password in the desktop app.
Frequently Asked Questions (FAQ)
Who is eligible for a 1Password account?
All faculty and staff are eligible to request a 1Password account. Alumni and students who are not employees are not eligible.
1Password offers options for sharing with third-parties, consultants, and other limited term users. These include Guest accounts and time restricted sharing links, which can be used to accommodate scenarios where a user is not eligible for a 1Password Enterprise account but needs access to a password.
To request a 1Password account, complete this form: 1Password Business User License. Due to licensing limitations, all requests will be evaluated on University relationship and business use case justification.
What email address will be used for my 1Password account?
New 1Password accounts are created using your username@pitt.edu email address. Using an alias is not permitted.
Will there be availability overlap with LastPass and 1Password?
Yes. LastPass licenses are valid until September 26, 2025. Users will have until this date to migrate their individual vaults from LastPass to 1Password. The zero-knowledge architecture of Password Managers requires users to migrate themselves from one tool to the other. For directions visit the 1Password webpage "Move your data from LastPass to 1Password in the desktop app."
How will users migrate from LastPass to 1Password?
LastPass users can transfer passwords, Secure Notes, and other items from LastPass into 1Password in the desktop app.
Private folders will be converted to tags. Shared folders can only be imported by a person who has administrator privileges in the folder.
Individual items that are shared with the user directly (not via a folder)will be imported.
Password history is imported for shared items, but not private items.
For a demo on how to import from LastPass to 1Password, visit: LastPass to 1Password Importer Demo
How will shared folders be migrated from LastPass to 1Password?
Shared folders will be converted to vaults, and will include their group permissions. We will create groups in 1Password with the same names as LastPass groups. Shared folders can only be imported by someone who has administrator privileges in the shared folder. After a shared folder is imported, it will not be available for other administrators to import.
Learn more about vaults: 1Password - Create, Share, and Manage Vaults
What do I do if I get the error "Unable to import your passwords. Check your notifications to approve the login, then try again."
This error is due to the advanced security setting to require email verification from unknown devices and locations. The simplest solution is to check your inbox for an email from LastPass with the subject "LastPass Security Notification: Login attempt blocked." Then, select the verification link within the email. You will then be able to attempt the data import again.
Alternatively, you can change an advanced setting within the LastPass browser extension. To do this, in the LastPass browser extension navigate to Account Settings > Show Advanced Settings, and check "Disable Email Verification." Save the changes, and then try the import again.
Why do I sometimes get an error when trying to log in to Pitt Passport since switching to 1Password?
1Password has a feature to "Sign in automatically after autofill," which is enabled by default. With this enabled, users need to refrain from clicking any button to sign in or enter, since the extension will do it for you. You can either turn off this feature within the Settings of the extension, or just remember to not try to manually login.
If you are in the habit of clicking "Submit" after entering your credentials, this will create double attempts to login, which will lead to an error like we see with Pitt Passport: "You may be seeing this page because you used the Back button while browsing a secure web site or application. Alternatively, you may have mistakenly bookmarked the web login form instead of the actual web site you wanted to bookmark or used a link created by somebody else who made the same mistake.
Left unchecked, this can cause errors on some browsers or result in you returning to the web site you tried to leave, so this page is presented instead."
How can I organize imported items?
All imported items will have a LastPass tag. Use this tag to organize and verify your imported data.
For more information on organizing items: 1Password - Organize Items with Tags
What happens with my saved credentials if I leave Pitt?
Terminated accounts and accounts that convert to alumni will lose access to 1Password. If a student worker or employee has any work items in their vault that others will need to access later, they should be moved to a vault others have access to.
Is there a free personal account option available like there is with LastPass?
Users with an active 1Password Enterprise account get a complimentary 1Password Families membership, which they can share with family. To redeem the free membership, the family account is linked to the enterprise account. You will find the ability to redeem the Families membership only after being logged in with your Business account.
What is the Company Token that I am being asked to enter when trying to create my account on the 1Password website?
Users cannot create their own 1Password Business accounts. Users of LastPass Business who previously enrolled through the Pitt enterprise environment already received an invite to the 1Password platform. If you cannot find the invite, you were not enrolled in Pitt's LastPass Business environment. Prospective new users will need to request an account. To request a 1Password account, complete this form: 1Password Business User License. Due to licensing limitations, all requests will be evaluated on University relationship and business use case justification.
What should I do if I see a tag "!-repair-items-lastpass" after importing from LastPass?
Manual action is required. Review the item side by side with LastPass, reveal all concealed fields, and add or fix any missing or corrupt data. The tag can be removed from each item once the item has been edited or reviewed. Follow the instructions on the follow 1Password webpage: If you encounter an issue importing from LastPass.
Support and Hours
Status
Status of Service Offering
How do I get additional help?
Submit a ticket by clicking the Request Help button on the upper right-hand corner of this page.