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Overview
Use the following information to recover deleted Zoom files.
Please note the Zoom recording storage and retention guidelines here.
Recover Local Recordings
Windows
- Open the Recycle Bin from your desktop.
- Right-click the recording, then select Restore.
- Your recording will be available again on the Recordings page.
macOS
- Open the Trash icon in your dock.
- Right click the recording, then select Put Back.
- Your recording will be available again on the Recordings page.
Recover Cloud Recordings (in the Web Portal)
- Sign into Zoom.
- From the left-hand navigation, click Recordings.
- If visible, click the Trash icon at the top right to view deleted cloud recordings.
Note: If there is no icon, then there are no recordings available to recover.
- Click Recover, then click Recover again.
- Your recording will be available again on the Recordings page.