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Overview
Use the following information to recover deleted Zoom files.
Please note the Zoom recording storage and retention guidelines here.
Recover Local Recordings
Windows
- Open the Recycle Bin from your desktop.
- Right-click the recording, then select Restore.
- Your recording will be available again on the Recordings page.
macOS
- Open the Trash icon in your dock.
- Right click the recording, then select Put Back.
- Your recording will be available again on the Recordings page.
Recover Cloud Recordings (in the Web Portal)
- Sign into Zoom.
- From the left-hand navigation, click Recordings & Transcripts.
- Click the Trash tab in the upper navigation bar to view deleted cloud recordings. Note: this tab will only show recordings that have not yet been permanently deleted.
- Select the deleted recording and click the Recover button.
- Your recording will be available again on the Cloud Recordings tab.