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This article provides a solution for a specific error that occurs when a user attempts to login to Examsoft using the Firefox web browser. The error message is characterized by messages that say " “login option not available. Please try another one.” or "Exception Migrating User in App". You will also see a number of blue boxes on the left side of the screen that contain strings of letters and numbers.

This article provides basic instructions from Examsoft on how to login to the system and how to download the desktop application Examplify necessary to take assessments

If you previously accessed Examplify under the University of Pittsburgh School of Medicine instance, you’ll need to clear your registration and re-register under the unified University of Pittsburgh Health Sciences system to continue using the application. This guide explains how to complete that process so you're properly connected for future Summative assessments.

This article describes how add an additional time accommodation on exams for a student in Examsoft and Examplify.

This article provides steps to resolve common log in problems for Examplify and the University of Pittsburgh Health Sciences ExamSoft Portal.

This article describes solutions for when a student attempts to login to Examsoft, but is then immediately logged back out. This results in a "login loop" where a student tries multiple times to login with no success. The solution is often resetting the cookies and cache on their browser, restarting the browser, and then logging in to Examsoft again with their Pitt SSO.