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Exchange Online Protection (EOP) filters spam, bulk mail, phishing, and malware on every Pitt mailbox. This article explains the difference between the Junk Email folder and quarantine, how to review and release quarantined messages at security.microsoft.com/quarantine, how to customize your safe-sender and blocked-sender lists, and how to report missed spam or phishing.

Pitt enforces DMARC Email Validation to keep spoofed phishing out of inboxes and to protect the pitt.edu domain from being spoofed at other organizations. This article explains how DMARC works at Pitt, why some legitimate messages occasionally get quarantined, and what departments using third-party broadcast email platforms like Mailchimp and Campaign Monitor must do to ensure their messages are delivered.

Pitt's Microsoft 365 mailboxes are protected by Exchange Online Protection and Microsoft Defender for Office 365, which together guard against phishing, business email compromise, malicious links
(Safe Links), and zero-day malware in attachments (Safe Attachments). This article explains how each layer works, what you may see in Outlook, and how to report a legitimate message that was incorrectly quarantined.