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Directions on how to Install and Configure Salesforce Lighting for Outlook. This will give the ability for Salesforce and Outlook users to attach inbound and outbound email messages to Salesforce records.

This article will document the data flow of an applicant's information from submission of application for the admission and recruiting groups to admit/deny letters. The intended audience is those that are admitting/denying an application and the staff members responsible for sending decision letters.

Steps for transferring a Salesforce case to TDX