Microsoft Outlook

Microsoft Outlook is a secure email application that keeps Pitt Faculty, Staff and Students connected and protected with their email, calendar and files all in one place. Outlook can be used via the web or installed on Windows or Mac systems. 

About This Service

Key Features

  • Efficient email management: Outlook offers a range of features to help users manage their email more efficiently, including automatic categorization, filtering, and archiving.
  • Calendar management: Outlook's calendar feature allows users to schedule appointments, meetings, and events, and provides features such as reminders and scheduling assistance.
  • Integration: Outlook integrates with other Microsoft applications, such as OneDrive and Teams, making it easy to access files and collaborate with colleagues.
  • Security: Outlook provides advanced security features, such as spam filtering and phishing protection, to help protect users from email-based threats.
  • Mobile accessibility: Outlook is accessible on mobile devices, allowing users to manage their email and calendar on the go.

Getting and Using This Service

How do I access this service?

How do I request this service?

Access to this service is automatically granted if you are a member of the group that has been assigned permission to use this service.

Who can use this service?

Students, Faculty, Staff

Maximum Acceptable Data Class

Public - Low risk internal or public data – Disclosure poses little to no harm

Data Risk Classification

FERPA - Non-Directory Student Records
GLBA - Student Financial Information
HIPAA - Protected Health Information
NIST 800-171 - Controlled Unclassified Information
PCI DSS - Payment Card Information

Support

Status

Status of Service Offering

How do I get help?

Submit a ticket by clicking the Request Help button on the upper right hand corner of this page.

 
Request Help

Related Articles (25)

Accessing a Shared Calendar in Outlook
Information on how to access a shared calendar, or how to share your calendar.
Accessing an Email Inbox from a Resource Account
How to access resource accounts with Outlook email clients
Approve or Block Senders in the Outlook Web App
Use these instructions to add email addresses to your list of approved/safe senders or blocked senders in the Outlook Web App.
Create Rules in Outlook to Increase Productivity
This article explains how creating rules in Outlook can help increase productivity and reduce email clutter.
Email Aliases: Personalizing Your Pitt Email Address
How to add and manage an email alias for your Pitt Email (Outlook) address — an additional @pitt.edu address that's easier to remember. Covers adding aliases in Accounts Self-Service, alias guidelines, setting your "From" address, and FAQs.
Email Protection: Defender for Office 365
Pitt's Microsoft 365 mailboxes are protected by Exchange Online Protection and Microsoft Defender for Office 365, which together guard against phishing, business email compromise, malicious links
(Safe Links), and zero-day malware in attachments (Safe Attachments). This article explains how each layer works, what you may see in Outlook, and how to report a legitimate message that was incorrectly quarantined.
Email: Reporting and Message Headers
This article discusses the importance of message headers in reporting suspicious emails.
Finding Your Version of Outlook
How to check your version of Outlook
How To Report a Message as Junk Email in Outlook
This article describes how to flag a junk or spam email message that is delivered to your inbox.
Learn About Read Green Communications
Read Green is the University's electronic bulk-mail delivery service for faculty and staff. University departments use it to send bulk mailings to defined groups; faculty and staff receive those mailings in their Pitt Email (Outlook) inbox. This article covers how Read Green works, opt-in and opt-out, and how to request a mailing from University Mailing Services.
Managing Spam and Quarantine (Exchange Online Protection)
Exchange Online Protection (EOP) filters spam, bulk mail, phishing, and malware on every Pitt mailbox. This article explains the difference between the Junk Email folder and quarantine, how to review and release quarantined messages at security.microsoft.com/quarantine, how to customize your safe-sender and blocked-sender lists, and how to report missed spam or phishing.
Outlook Email Encryption Security Guide
Guidance for encrypting emails to users of the University of Pittsburgh’s email system, Microsoft Outlook.
Pitt Email and Calendar (Outlook)
Describes Pitt Email (Outlook), the University's official email and calendar service on Microsoft 365, including how to access it on web, desktop, mobile, and Linux and what each mailbox includes. Explains why auto-forwarding Pitt Email to a personal account is risky and what to do if a message you send bounces because of an email blocklist.
Pitt's DMARC Email Validation
Pitt enforces DMARC Email Validation to keep spoofed phishing out of inboxes and to protect the pitt.edu domain from being spoofed at other organizations. This article explains how DMARC works at Pitt, why some legitimate messages occasionally get quarantined, and what departments using third-party broadcast email platforms like Mailchimp and Campaign Monitor must do to ensure their messages are delivered.