Microsoft Outlook

Microsoft Outlook is a secure email application that keeps Pitt Faculty, Staff and Students connected and protected with their email, calendar and files all in one place. Outlook can be used via the web or installed on Windows or Mac systems. 

About This Service

Key Features

  • Efficient email management: Outlook offers a range of features to help users manage their email more efficiently, including automatic categorization, filtering, and archiving.
  • Calendar management: Outlook's calendar feature allows users to schedule appointments, meetings, and events, and provides features such as reminders and scheduling assistance.
  • Integration: Outlook integrates with other Microsoft applications, such as OneDrive and Teams, making it easy to access files and collaborate with colleagues.
  • Security: Outlook provides advanced security features, such as spam filtering and phishing protection, to help protect users from email-based threats.
  • Mobile accessibility: Outlook is accessible on mobile devices, allowing users to manage their email and calendar on the go.

Getting and Using This Service

How do I access this service?

How do I request this service?

Access to this service is automatically granted if you are a member of the group that has been assigned permission to use this service.

Who can use this service?

Students, Faculty, Staff

Maximum Acceptable Data Class

Public - Low risk internal or public data – Disclosure poses little to no harm

Data Risk Classification

FERPA - Non-Directory Student Records
GLBA - Student Financial Information
HIPAA - Protected Health Information
NIST 800-171 - Controlled Unclassified Information
PCI DSS - Payment Card Information

Support

Status

Status of Service Offering

How do I get help?

Submit a ticket by clicking the Request Help button on the upper right hand corner of this page.

 
Request Help

Related Articles (28)

Information on how to access a shared calendar, or how to share your calendar.
How to access resource accounts with Outlook email clients
Use these instructions to add email addresses to your list of approved/safe senders or blocked senders in the Outlook Web App.
This article explains how creating rules in Outlook can help increase productivity and reduce email clutter.
Blacklisting is a common problem that affects other universities and organizations. On occasion, messages sent from a University of Pittsburgh email account can be delayed or rejected because a University email server has been placed on a "blacklist". A blacklist is a list of mail servers that send large amounts of unsolicited bulk email (or "spam"). Some email service providers delay or block the delivery of messages sent from servers that appear on a blacklist.
Pitt's Microsoft 365 mailboxes are protected by Exchange Online Protection and Microsoft Defender for Office 365, which together guard against phishing, business email compromise, malicious links
(Safe Links), and zero-day malware in attachments (Safe Attachments). This article explains how each layer works, what you may see in Outlook, and how to report a legitimate message that was incorrectly quarantined.
This article discusses the importance of message headers in reporting suspicious emails.
How to check your version of Outlook
This article describes how to flag a junk or spam email message that is delivered to your inbox.
Read Green is the University's electronic bulk-mail delivery service for faculty and staff. University departments use it to send bulk mailings to defined groups; faculty and staff receive those mailings in their Pitt Email (Outlook) inbox. This article covers how Read Green works, opt-in and opt-out, and how to request a mailing from University Mailing Services.
Exchange Online Protection (EOP) filters spam, bulk mail, phishing, and malware on every Pitt mailbox. This article explains the difference between the Junk Email folder and quarantine, how to review and release quarantined messages at security.microsoft.com/quarantine, how to customize your safe-sender and blocked-sender lists, and how to report missed spam or phishing.
Guidance for encrypting emails to users of the University of Pittsburgh’s email system, Microsoft Outlook.
How to create an email alias for your University Computing Account