Health Sciences Service Desk

About Health Sciences IT 

HSIT Regular Hours of Operation: 7:00 AM - 6:00 PM Monday - Friday | 412-648-2222

After-Hours Nursing: 6:00 PM - 9:00 PM Monday - Friday | 412-624-2419 - subject to changes 

After-Hours SHRS: 6:00 PM - 9:00 PM Monday - Friday | 412-383-6657 - subject to changes 

Service Desk 

  • Resolution of technology issues via remote assistance or by telephone 
  • Routing of desk-side technology issues  

Desk-Side Support 

  • Provides on site assistance for all technology needs and issues 
  • Current Pods
    • Assembly Pod (Shadyside)
    • Bridgeside Pod (South Oakland and South Side) 
    • Forbes Pod (Oakland - Forbes Tower) 
    • Hieber Pod (Central Oakland) 
    • Mercy Pod (Mercy Hospital) 
    • Scaife Pod (Oakland - Scaife Hall) 
    • Salk Pod (Oakland - Salk Hall and Pavilion) 
    • Victoria Pod (Oakland - Victoria Building) 

Responsibility Center Administration 

  • Assists with the management of sponsored accounts and resource accounts 
  • Current Responsibility Centers 
    • SVC Health Sciences (RC 30) 
    • School of Dental Medicine (RC 31) 
    • School of Nursing (RC 32) 
    • School of Pharmacy (RC 33)  
    • School of Medicine (RC 35) 
    • School of Medicine Administration (RC 85) 
    • SHRS (RC 39) 

Service Request Forms

Request Form 

Choose the request form above to be directed to the HSIT request form. 

Getting and Using This Service

How do I request this service?

Email help@hs.pitt.edu or access our help form.

Support

How do I get help?

Submit a ticket by clicking the Request Help button on the upper right hand corner of this page.

Alternate Support Process

 
Request Service

Details

Service ID: 273
Created
Mon 11/13/23 1:44 PM
Modified
Wed 1/3/24 1:08 PM