Campus Information

Pitt IT's telephone operators provide a valuable service that facilitates quick, efficient, and user-friendly support, that helps to minimize disruptions and support the productivity of users.

The main University number is 412-624-4141. Pitt IT provides telephone operators who are available during business hours to help direct calls and respond to requests for assistance.


About This Service

Key Features

  • User-Friendly Support: The IT telephone operators are skilled at providing user-friendly support that is easy to understand and follow. They can provide guidance and instructions in a way that is clear and accessible to users with a range of technical abilities.
  • Reduced Downtime: By providing quick and efficient support, the IT telephone operators can help to reduce the amount of downtime experienced by users. This can help to minimize disruptions to work and study activities.

Getting and Using This Service

How do I access this service?

Contact the University Operators at 412-624-4141.

How do I request this service?

Contact the University Operators at 412-624-4141. Operators are available 8 AM-5 PM, Monday-Friday.

Who can use this service?

Students, Faculty, Staff, Researchers, Alumni, Applicants, Affiliates


How do I get help?

Submit a ticket by clicking the Request Help button on the upper right hand corner of this page.

Request Help

Related Articles (1)

Call 412-624-2121 in any situation that requires immediate assistance from University police, the fire department, or an ambulance.


Service ID: 35
Tue 5/23/23 6:25 PM
Wed 11/8/23 1:22 PM