Frequently Asked Questions about MyResNet

Overview

See below for answers to frequently asked questions about MyResNet residential Wi-Fi.

Detail

I see four different MyResNet networks in my list of available networks. What is the difference?

· MyResNet-5G is the default network name that you will see when initially setting up your MyResNet account. It provides fast speeds and a simple connection process.

· MyResNet-6G supports newer devices (for example, iPhone 15 and most Android phones made in the last two years). It provides faster speeds and lower latency. However, it also requires extra steps the first time that you connect. You must turn off Private Addresses and register your device.

· MyResNet-2G (formerly known as MyResNet Legacy) is a 2.4 GHz network designed to support older devices that are not capable of connecting to a 5 GHz network. These older devices have technical limitations on the speeds they can achieve. Only connect to MyResNet-2G if your device is not capable of connecting to MyResNet-5G.

· MyResNet Start Here exists only to help you set up your MyResNet account once you are on campus. It has much slower speeds and should not be used after your initial account setup. Be sure to forget this network from your device after you have created your account.

I forgot my MyResNet Wi-Fi password. What do I do?

To view your Wi-Fi password, log in to pitt.apogee.us with your Pitt username and password. Next, click Go to Your Wi-Fi Password, or click My Devices at the top of the page.

What is the Personal Area Network (PAN) feature?

MyResNet now includes a Personal Area Network (PAN) feature that makes it easier for smart devices (Alexa, Google Mini, wireless printers, smart lightbulbs, and more) to communicate directly with each other. You do not need to take any action to set up your PAN. Your devices are automatically added to your PAN when you connect them to MyResNet with your unique Wi-Fi password.

Can guests who are visiting me connect to MyResNet?

Yes. Guests can obtain access to MyResNet by visiting pitt.apogee.us, clicking Guests and Visitors, and following the instructions. Note that MyResNet-6G is not available to guests.