Microsoft Teams: Forward Your Calls to a Delegate

Overview

This article describes how to forward your calls to a delegate in Microsoft Teams.

Detail

Before completing the steps below, you must set up a delegate in Teams

1. Open Teams and click your account image or initials in the upper right-hand corner of the screen.

2. Click Settings.

3. On the Calls sub menu, toggle the option to  Forward All Calls.

Call Forwarding Settings

4. Select the options to choose how calls will be forwarded, when delegates can't answer, and how long to ring before redirecting a call.

 

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EMAIL AND COLLABORATION SERVICES Includes Teams Premium AI note taking tools Microsoft Teams is an online collaboration workspace that brings together instant messaging, threaded conversations, meetings, audio or video calls, desktop and file sharing, and more.