Understanding Pitt IT Scheduled Maintenance

Overview

Pitt Information Technology partners with outside vendors to provide reliable, secure computing experiences at the University. As part of vendor-recommended best practices to ensure the continued security, stability, and reliability of our systems, the University denotes a regularly scheduled downtime period or window for outages that takes place weekly – usually from ~11 p.m. on a Friday or Saturday night until ~7 a.m. on the next one to two days. During these downtime periods, the University services and systems scheduled for maintenance may be inaccessible.

Detail


2024 Tentative Schedule of Planned Outages

These planned maintenance periods are subject to change.

Service Start Date Start Time End Date End Time Outage Type
PittWorx Friday, Jan. 19 10 p.m. Sunday, Jan. 21 7.a.m. Payroll Maintenance
Student Information System (PeopleSoft) Saturday, Jan. 27 11 p.m. Sunday, Jan. 28 7 a.m. Routine
PittWorx Friday, Feb. 16 10 p.m. Sunday, Feb. 18 7 p.m. Quarterly Maintenance
Student Information System (PeopleSoft) Saturday, Mar. 2 11 p.m. Sunday, Mar. 3 8 a.m. Update Image
Student Information System (PeopleSoft) Saturday, Mar. 9 11 p.m. Sunday, Mar. 10 7 a.m. Routine
PittWorx Friday, Mar. 15 10 p.m. Sunday, Mar. 17 7.a.m. Payroll Maintenance
Student Information System (PeopleSoft) Saturday, Apr. 6 11 p.m. Sunday, Apr. 7 7 a.m. Routine
Talent Center Late April TBA 12 a.m.   12 a.m. Quarterly Upgrade
PittWorx Friday, May 17 10 p.m. Sunday, May 19 7 p.m. Quarterly Maintenance
Student Information System (PeopleSoft) Saturday, May 18 11 p.m. Sunday, May 19 7 a.m. Routine
Student Information System (PeopleSoft) Saturday, June 1 11 p.m. Sunday, June 2 8 a.m. Update Image
PittWorx Friday, June 14 10 p.m. Sunday, June 16 7.a.m. Payroll Maintenance
Student Information System (PeopleSoft) Saturday, June 15 11 p.m. Sunday, June 16 7 a.m. Routine
Student Information System (PeopleSoft) Saturday, July 13 11 p.m. Sunday, July 14 7 a.m. Routine
Talent Center Late July TBA 12 a.m.   12 a.m. Quarterly Upgrade
Student Information System (PeopleSoft) Saturday, Aug. 10 11 p.m. Sunday, Aug. 11 7 a.m. Routine
PittWorx Friday, Aug. 16 10 p.m. Sunday, Aug. 18 7 p.m. Quarterly Maintenance
PittWorx Friday, Sept. 20 10 p.m. Sunday, Sept. 22 7.a.m. Payroll Maintenance
Student Information System (PeopleSoft) Saturday, Sept. 21 11 p.m. Sunday, Sept. 22 7 a.m. Routine
Student Information System (PeopleSoft) Saturday, Oct. 12 11 p.m. Sunday, Oct. 13 8 a.m. Update Image
Talent Center Late Oct. TBA 12 a.m.   6 a.m. Quarterly Upgrade
PittWorx Friday, Nov. 15 10 p.m. Sunday, Nov. 17 7 p.m. Payroll & Quarterly  Maintenance
PittWorx Friday, Dec. 20 10 p.m. Sunday, Dec. 22 7.a.m. Payroll Maintenance

Types of Scheduled Maintenance

Routine/Quarterly

These pro-active maintenance periods are performed monthly and/or quarterly to proactively address the security, stability, and reliability of the service or system.

Image Update

Usually a quarterly maintenance, Image Updates are application-specific, and address bug-fixes, financial aid regulatory updates, and enhancements to a service or system.

Non-Routine

Non-Routine maintenance is scheduled as needed, with as much advance notice as possible. It may include time-sensitive critical patches, database enhancements, or necessary upgrades.

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Details

Article ID: 345
Created
Mon 8/14/23 2:34 PM
Modified
Wed 2/7/24 3:27 PM

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