What software titles are available through the Software Store?
The Software Store offers software titles that are available to the University community through site licenses or volume purchase agreements negotiated by Pitt Information Technology. If you are searching for a specific title and don't see it in the Software Store, contact the Technology Help Desk to see if it can be made available.
Why have departmental software purchases moved to PantherExpress?
Integrating departmental software purchases with PantherExpress significantly improves operational efficiency. In addition, it supports the University’s commitment to sustainability by eliminating the need for paper requisitions.
How do I acquire software after I have ordered it?
All software is available via digital download. Check your receipt or order history for download instructions and links. The individuals for whom you've purchased software (your "named users") can download Pitt Software Store titles directly from software.pitt.edu. Please allow up to one hour for access after a purchase is completed.
Do I need to use a specific subcode for purchases?
Yes. An account with the subcode 6081 must be used for all Software Store purchases. Your order cannot be processed unless this subcode is used.
Can I purchase software for personal use through the Software Store?
No. Personal software purchases sales cannot be made through the Software Store.
How do I view payment information for orders I have placed through the Software Store?
Payment information for your software orders through the Software Store will appear on your level reports with a PantherExpress PO number.
How do I renew software licenses?
You will receive an email outlining the renewal process for the software three months prior to its expiration. You can also access your previous orders using the account link in the upper right-hand corner, then review your order history and easily renew your software licenses.
Whom do I contact if I need help or have additional questions?
You can contact the Technology Help Desk at any time at 412-624-HELP (4357). You can also submit a request online.