Your Pitt Email (Outlook) can be personalized by creating an alias such as John.A.Smith@pitt.edu. However, Globus uses your Pitt username such as jas987@pitt.edu. When a colleague shares a file with you on Globus using your email alias, you will receive a "Permission Denied" error. The solution is to link your email alias to your Pitt username in Globus.
That's it. Files can now be shared to you on Globus using your alias.