Zoom Security Guide

Overview

The following information outlines the steps necessary to host more secure Zoom meetings and webinars. Using the settings recommended below can protect your meetings against Zoom bombing, a practice in which an uninvited attendee disrupts a Zoom meeting by sharing inappropriate or offensive material.
 

Detail

As the host of a Zoom meeting or webinar, you are responsible for ensuring the appropriate settings are in place to protect your meeting. 

The University Center for Teaching and Learning has recommendations on how to prevent a Zoom bombing, and also a handy guide on how to mitigate an active threat during a Zoom bomb.

Zoom also provides online resources to learn more about using Zoom and their approach to Trust and Safety:

To submit a report of violations of Zoom’s Terms of Service (opens in new tab) or Acceptable Use Guidelines (opens in new tab), please submit your report by completing the web form available at Zoom - Report to Trust & Safety (opens in new tab). Please include specific details about the meeting disruption in your report such as how the intruder(s) violated our Terms of Service and if there was a certain type of abusive content that was shared by the offender(s) (via chat, audio, or video). Meeting hosts can also complete the University's Report a Zoombombing (opens in new tab) form. The report will be sent to Zoom, Pitt Digital Security, and Office of Equity, Diversity, & Inclusion.

If you have additional questions or need help adjusting your settings, you may contact the Technology Help Desk at any time for assistance. 

  • Reminder: The University of Pittsburgh’s standard Zoom environment is not HIPAA compliant. However, the University provides access to a separate HIPAA-compliant Zoom environment for those who are conducting tele-medicine appointments or are hosting meetings that discuss protected health information. Using HIPAA-Compliant Zoom

Types of Zoom Meetings

Before applying recommended settings, use the table below to help determine whether your meeting is better suited to a Zoom Meeting or a Zoom Webinar.

Zoom Meeting Types Comparison
Meeting Type Max. Attendees in a Single Meeting Who Can Schedule Meeting Length
Basic license 100 Sponsored accounts 40-minute limit
Regular meeting 300 Faculty, Students and staff 24-hour limit
Large meeting 500 Available for purchase 24-hour limit
Webinar 500 Available for purchase 24-hour limit

Recommended Zoom Settings

External Meeting Settings (Some Participants May Be Unknown)

Common Settings For Both Meetings and Webinars

External Meeting Settings — Common Settings for Meetings and Webinars
Setting Option Default Setting Public Town Hall Public Training Large Entertainment
Passcode (opens in new tab) No Yes Yes Yes
Only authenticated users can join (opens in new tab) No Zoom.us Zoom.us No
Allow participant to rename themselves (opens in new tab) Yes No No Yes
Host video at meeting start (opens in new tab) No No No No
Panelist video at webinar start (opens in new tab) No No No No
Display annotator's name by annotation (opens in new tab) Yes N/A N/A N/A

Meetings

External Meeting Settings — Meetings
Setting Option Default Setting Public Town Hall Public Training Large Entertainment
Waiting room (opens in new tab) No Yes Yes Yes
Personal meeting ID (opens in new tab) No No N/A N/A
Join before host (opens in new tab) No No No No
Registration (opens in new tab) No Yes Yes N/A
Automatic recording (opens in new tab) No Yes or No N/A N/A
Mute participants upon entry (opens in new tab) No Yes Yes Yes
In-Meeting file transfer (opens in new tab) Yes No N/A N/A
Host video at meeting start (opens in new tab) No No N/A N/A
Attendee video at meeting start (opens in new tab) No No N/A N/A

In-Meeting Settings

External Meeting Settings — In-Meeting Settings
Setting Option Default Setting Public Town Hall Public Training Large Entertainment
Lock meeting (opens in new tab) No No No No
Participants can unmute themselves (opens in new tab) Yes No N/A N/A
Chat (opens in new tab) Participants can send 1:1 or group No No No
Participant annotation (opens in new tab) Host & Participant Host Only Host Only Host Only
Screen share (opens in new tab) Host Only Host Only Host Only Host Only

Webinars

External Meeting Settings — Webinars
Setting Option Default Setting Public Town Hall Public Training Large Entertainment
Practice mode (opens in new tab) No N/A Yes Yes
Registration (opens in new tab) No N/A Yes No
Automatic recording (opens in new tab) No N/A Yes or No Yes or No
Q&A (opens in new tab) Yes N/A Yes No

Desktop Client Settings

External Meeting Settings — Desktop Client Settings
Setting Option Default Setting Public Town Hall Public Training Large Entertainment
Display participant's name on their video (opens in new tab) Yes Yes N/A N/A

Academic Meeting Settings (All Participants Are Known)

Common Settings For Both Meetings and Webinars

Academic Meeting Settings — Common Settings for Meetings and Webinars
Setting Option Default Setting Instructor Office Hours Zoom Room (Classroom Instruction)
Passcode (opens in new tab) No Yes No
Only authenticated users can join (opens in new tab) No @pitt.edu @pitt.edu
Allow participant to rename themselves (opens in new tab) Yes Yes Yes
Host video at meeting start (opens in new tab) No Yes or No Yes or No
Panelist video at webinar start (opens in new tab) No Yes No
Display annotator's name by annotation (opens in new tab) Yes Yes Yes

Meetings

Academic Meeting Settings — Meetings
Setting Option Default Setting Instructor Office Hours Zoom Room (Classroom Instruction)
Waiting room (opens in new tab) No Yes or No No
Personal meeting ID (opens in new tab) No Yes or No No
Join before host (opens in new tab) No N/A Yes
Registration (opens in new tab) No No No
Automatic recording (opens in new tab) No No Yes
Mute participants upon entry (opens in new tab) No No Yes
In-Meeting file transfer (opens in new tab) Yes Yes Yes
Host video at meeting start (opens in new tab) No Yes No
Attendee video at meeting start (opens in new tab) No Yes No

In-Meeting Settings

Academic Meeting Settings — In-Meeting Settings
Setting Option Default Setting Instructor Office Hours Zoom Room (Classroom Instruction)
Lock meeting (opens in new tab) No Yes No
Participants can unmute themselves (opens in new tab) Yes Yes Yes
Chat (opens in new tab) Participants can send 1:1 or group Yes Yes
Participant annotation (opens in new tab) Host & Participant Both Both
Screen share (opens in new tab) Host Only Host Only Host Only

Webinars

Academic Meeting Settings — Webinars
Setting Option Default Setting Instructor Office Hours Zoom Room (Classroom Instruction)
Practice mode (opens in new tab) No No No
Registration (opens in new tab) No No No
Automatic recording (opens in new tab) No No No
Q&A (opens in new tab) Yes No No

Desktop Client Settings

Academic Meeting Settings — Desktop Client Settings
Setting Option Default Setting Instructor Office Hours Zoom Room (Classroom Instruction)
Display participant's name on their video (opens in new tab) Yes Yes or No Yes

Administrative Meeting Settings (All Participants Are Known)

Common Settings For Both Meetings and Webinars

Administrative Meeting Settings — Common Settings for Meetings and Webinars
Setting Option Default Setting Small Staff Meeting Dept. Meeting Small Group Training
Passcode (opens in new tab) No No No No
Only authenticated users can join (opens in new tab) No @pitt.edu @pitt.edu @pitt.edu
Allow participant to rename themselves (opens in new tab) Yes Yes Yes Yes
Host video at meeting start (opens in new tab) No Yes or No Yes or No Yes or No
Panelist video at webinar start (opens in new tab) No Yes Yes Yes
Display annotator's name by annotation (opens in new tab) Yes Yes Yes Yes

Meetings

Administrative Meeting Settings — Meetings
Setting Option Default Setting Small Staff Meeting Dept. Meeting Small Group Training
Waiting room (opens in new tab) No No No Yes
Personal meeting ID (opens in new tab) No No No No
Join before host (opens in new tab) No N/A N/A N/A
Registration (opens in new tab) No No Yes or No Yes or No
Automatic recording (opens in new tab) No Yes or No Yes or No Yes
Mute participants upon entry (opens in new tab) No No Yes Yes
In-Meeting file transfer (opens in new tab) Yes Yes Yes Yes
Host video at meeting start (opens in new tab) No Yes No Yes
Attendee video at meeting start (opens in new tab) No Yes No Yes

In-Meeting Settings

Administrative Meeting Settings — In-Meeting Settings
Setting Option Default Setting Small Staff Meeting Dept. Meeting Small Group Training
Lock meeting (opens in new tab) No No No No
Participants can unmute themselves (opens in new tab) Yes Yes Yes Yes
Chat (opens in new tab) Participants can send 1:1 or group Yes Yes Yes
Participant annotation (opens in new tab) Host & Participant Both Both Both
Screen share (opens in new tab) Host Only Host Only Host Only Host Only

Webinars

Administrative Meeting Settings — Webinars
Setting Option Default Setting Small Staff Meeting Dept. Meeting Small Group Training
Practice mode (opens in new tab) No No No No
Registration (opens in new tab) No No No No
Automatic recording (opens in new tab) No No No No
Q&A (opens in new tab) Yes No No No

Desktop Client Settings

Administrative Meeting Settings — Desktop Client Settings
Setting Option Default Setting Small Staff Meeting Dept. Meeting Small Group Training
Display participant's name on their video (opens in new tab) Yes Yes Yes Yes
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