How To Manually Update Keychain Password For Printing on Pitt-Managed and Personal Apple Computers

Keychain Access User Guide for Mac – Apple Support (UK)

How To Manually Update Keychain Password For Printing On Pitt Managed & Personal Apple Computers

Overview

Keychain is an application that stores your passwords on your Apple devices to make it easier for the user experience. Your Pitt user name and password are what’s used to gain access to the department printers. When this password is changed through MyPitt Keychain does not automatically detect that change which is often why users experience the “Hold For Auth” status.

Step 1: “Open Keychain Access”

Finder (Smiley Face in Dock) > Applications > Utilities > Keychain Access

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Step 2: “Search by Department Printer Name”

Example: “AS-EC-WWPH-4520-1 - This information can be found in the printer settings, if unknown.

  1. Click “Login” in left column
  2. Search “Printer Name”
  3. Right Click on printer and Delete

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Step 3: "Attempt To Print"

  1. Proceed to printing the desired documents
  2. You will be prompted with a login window
  3. Enter Pitt Username (no need for @pitt.edu) and Pitt Password
  4. You should now be able to successfully print again
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Details

Article ID: 734
Created
Thu 2/29/24 2:02 PM
Modified
Wed 5/8/24 2:21 PM

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