Printing, Desktop and Mobile Computing, and Software

Includes: PittPrint, Software Downloads, Enterprise Device Management...

Categories (6)

Computing Labs

DESKTOP AND MOBILE DEVICE SUPPORT

Drop-In Support

IT SERVICE DELIVERY AND SUPPORT

Enterprise Device Management

DESKTOP AND MOBILE DEVICE SUPPORT

PittPrint

PRINTING AND RELATED SERVICES

Software Download Service

SOFTWARE AND APPLICATIONS DISTRIBUTION

Technology Loaner Program

DESKTOP AND MOBILE DEVICE SUPPORT

Articles (27)

Antivirus Transition Frequently Asked Questions

The time required to uninstall Symantec Endpoint Protection will vary depending on the capabilities of your device's hardware, as well as the software programs that are installed on your device.

Computer Discounts for Students & Personal Use

Pitt Information Technology offers device discounts through our partner vendors!

Computer Purchasing Guide for Students, Faculty, and Staff

Some general advice for purchasing a computer.

Connecting to Printer Queues on Pitt IT’s Enterprise Print Server from Mac Computers

Connecting to printer queues on Pitt IT’s Enterprise Print Server from Mac computers, with separate instruction sets for Pitt-owned/Pitt-managed and personally owned/unmanaged devices.

Connecting to Printer Queues on Pitt IT’s Enterprise Print Server from Windows Computers

Connecting to printer queues on Pitt IT’s Enterprise Print Server from Windows computers, with separate instruction sets for both Pitt-owned/Pitt-managed and personally owned/non-managed Windows devices.

Connecting Your Pitt ID with uniFLOW

How to register your Pitt ID badge with the Canon/uniFLOW tap.

Creating an Optimized PDF

How to optimize a PDF to reduce the file size and minimize printing errors related to file size or image content

Enabling and Disabling IPv6 on PCs

These instructions explain how to enable and disable IPv6 on PCs running the latest versions of Windows, macOS, and Red Hat Linux.

Get My uniFLOW Pin

How to access my Canon printer code.

Getting Started with a Canon Device

The University Managed Print Services program, through assessments, is designed to identify both managed multi-function print devices (MFD) and unmanaged print devices (UPD) then provide a proposal to meet the operational need of the department with Canon managed print devices.  For more information on program terminology, please visit our Printing Services Terminology page to learn more.

How To Manually Update Keychain Password For Printing on Pitt-Managed and Personal Apple Computers

How To Manually Update Keychain Password For Printing on Pitt-Managed and Personal Apple Computers

How to Map a Network Drive (Windows and Mac)

Information on mapping a network drive

How To Reset the Enterprise Print Server on Pitt-Managed Apple Computers with Keychain

This guide will assist users with regaining access to the Printer Server (and/or Department Printers) following their password being updated on mypitt.edu on Pitt-Managed Apple Computers (Jamf)

Important Computing Equipment Specs and Purchasing Instructions for Staff and Instructors

Get started purchasing new computing equipment through the Computing Equipment Purchasing and Standardization Program.

Log On to uniFLOW

How to log in to uniFLOW and configure it for use with the new Canon printers.

Parallels Desktop for Faculty / Staff / Depts.

Information about Parallels Desktop for faculty, staff, and departments

Safe Computing Tips for Faculty and Staff

We have the resources you need to keep your computing experience at Pitt safe and secure.

Setting Up a Chromebook to Use on Campus

While Chromebooks tend to be limited by their low-resource and cost-conscious design, many University resources can be accessed through web apps, Progressive Web Apps (PWAs), Chrome extensions, Android apps, and remote resources. We'll go over some frequently-used resources and the best way to access them from a Chromebook.

Understanding Pitt IT Scheduled Maintenance

Pitt Information Technology partners with outside vendors to provide reliable, secure computing experiences at the University. These vendors can require regular maintenance periods to ensure the strength of their infrastructure, security, and data. This maintenance can occasionally mean downtime and unavailability for brief time spans.

unifFLOW Advanced Printing Options

Set advanced settings using uniFLOW to set paper size, duplex, scaling, etc. Included is a work around for using basic cloud printing (via mobile device, web page, or plugin) which lacks this feature.

uniFLOW for Printing and Scanning

Using uniFlow with new Canon devices.

Using Cloud Printing in uniFLOW

How to use the browser, email and browser extension with uniFLOW.

Using Your Canon with uniFLOW

How to use uniFLOW tools with the new Canon printer. Scan to email, scan to SharePoint, scan to OneDrive and secure printing in one tool.

Using Your Phone with uniFLOW

How to configure and use an iOS or Android mobile device with uniFLOW.

What is a Browser Cache?

Information about how a browser uses cached information.

What is a Browser Cookie?

Information about how a browser uses cookies.