Enterprise Device Management

DESKTOP AND MOBILE DEVICE SUPPORT

Articles (5)

Getting Access and Using BeyondTrust Secure Remote Support

BeyondTrust Secure Remote Support (SRS) is the remote IT support solution included in the Enterprise Device Management (EDM) program. BeyondTrust SRS gives department IT admins the ability to securely connect to and control customer computers, servers, or mobile devices for the purposes of providing support and guidance.

Getting Started with Enterprise Device Management

Getting started with Enterprise Device Management

I Changed My Password and Now I Can't Log In to My Work Computer

Changed your password and can't log into the computer? Try these steps!

Important Computing Equipment Specs and Purchasing Instructions for Staff and Instructors

Get started purchasing new computing equipment through the Computing Equipment Purchasing and Standardization Program.

Setting Up Your Computer Purchased Through Pitt's Standardization Program

A guide to walk you through setting up your new Pitt IT managed device!