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This article is a central list of resources available to those that utilize the Marketing Cloud application. The resources will help advance your use of the platform to accomplish departmental objectives within the communication platform.

How to correct image formatting settings in Marketing Cloud

How to add and manage an email alias for your Pitt Email (Outlook) address — an additional @pitt.edu address that's easier to remember. Covers adding aliases in Accounts Self-Service, alias guidelines, setting your "From" address, and FAQs.

Tips and guidance for reducing stale data in Pitt Email and lowering Pitt's carbon footprint

Pitt Email (Outlook) is the University's official enterprise email service for students, faculty, and staff — cloud-based Microsoft 365 Exchange Online with 100 GB of storage, integrated calendar, and
automatic spam and threat filtering. This article covers how to access your mailbox from any platform and explains why Pitt Digital strongly recommends against auto-forwarding to third-party providers.

Microsoft Outlook is an email and calendaring tool that can be used to provide access to Pitt Email and UPMC email.

Tips on what to do if your Outlook mailbox is getting full.

Read Green is the University's electronic bulk-mail delivery service for faculty and staff. University departments use it to send bulk mailings to defined groups; faculty and staff receive those mailings in their Pitt Email (Outlook) inbox. This article covers how Read Green works, opt-in and opt-out, and how to request a mailing from University Mailing Services.

Pitt enforces DMARC Email Validation to keep spoofed phishing out of inboxes and to protect the pitt.edu domain from being spoofed at other organizations. This article explains how DMARC works at Pitt, why some legitimate messages occasionally get quarantined, and what departments using third-party broadcast email platforms like Mailchimp and Campaign Monitor must do to ensure their messages are delivered.

This article explains how to get and Pitt Email on your mobile device.

Guidance for encrypting emails to users of the University of Pittsburgh’s email system, Microsoft Outlook.

Information regarding Qualtrics SMS distribution and Email limitations

Information on using MobilePrint through your email to print documents on the go.

Some common things you can do to make your Marketing Cloud emails more accessible so that they are in compliance with federal regulation changes to ADA law going into effect April 2026.

This article describes how to flag a junk or spam email message that is delivered to your inbox.