Email – Manage Your Spam


The University's Enterprise Spam and Virus Filter Service is activated for all student, faculty, and staff email accounts. The service works by scanning all incoming email addressed to your University email address (username @ For spam and viruses, Pitt Email (Outlook) includes integrated mail filtering that quarantines suspect messages so they do not wind up in your inbox. Microsoft brands this function as Exchange Online Protection.

View detailed information about Spam and Virus Filtering>.

There are many benefits to using Microsoft’s Office 365 email as the provider for Pitt Email (Outlook). It features robust security features that have been integrated into the University’s email environment. These include protection from:

  • Unwanted mass mailings (spam)
  • Messages with malicious payloads (viruses)
  • Messages with links that will steal information or download malicious software (phishing)

Exchange Online Protection features a web service that lets you review quarantined messages to make sure no legitimate messages have been flagged as spam. You can also use this interface to identify senders that should not be flagged in the future, if for some reason messages from them have wound up in quarantine.

You can review quarantined messages in two ways. Exchange Online Protection will send out a mail message periodically with a listing of flagged messages. This message will contain links that will let you release the message to your inbox or report it as not junk. You can also log directly into the Quarantine website to review your flagged messages and tweak your spam settings.


Advanced Threat Protection

The University also employs Microsoft advanced threat protection measures for Pitt Email (Outlook). These functions scan embedded links and attached documents in email messages and render them inert if they are found to be malicious. More detailed information on these measures is available here.

Exchange Online Protection Frequently Asked Questions
Spam Messages Frequently Asked Questions


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Article ID: 862
Wed 3/20/24 4:38 PM
Wed 5/8/24 3:31 PM

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EMAIL AND COLLABORATION SERVICES Microsoft 365 features online versions of recognized Microsoft applications, Pitt Email and Calendar (Outlook), and five terabytes of cloud file storage.