Articles (22)

Accessing Office 365 and Office 2019 Training Resources

Links to training resources available for Office 365 and Office 2019.

Allowing Someone to Send Mail and Setup Calendar Appointments with Delegate Access

Giving someone delegate access allows them to send and receive emails and setup calendar appointments as if they were you.

Download Microsoft Home Use Software for Faculty and Staff

If your department has already purchased the Microsoft Campus Agreement which includes Office 365 for home-use, you can access this software through

Email – Manage Your Spam

This article contains helpful information concerning the University's Enterprise Spam and Virus Filter Service, which helps you manage unwanted mass mailings (spam),
messages with malicious payloads (viruses), amd messages with links that will steal information or download malicious software (phishing).

Email and Accounts Helpful Links

This article contains a collection of helpful links pertaining to email and accounts at the University of Pittsburgh.

Email Delivery Can Be Affected by External Service Providers’ DMARC Policies

This article contains helpful information about how your email delivery may be affected by external service sroviders’ DMARC policies.

Get Started with Microsoft 365 at Pitt

Links to information about specific Microsoft 365 services and products

Getting Started with Microsoft and Office 365

Information about Microsoft 365, Office 365, and Office 2019

Getting Started with Microsoft Desktop Software for Departments

Information about Microsoft desktop software for department use

Getting Started with Microsoft Learn for Educators

Microsoft Learn for Educators enables Pitt faculty to supplement their courses with online learning paths and instructor-led training materials from Microsoft.

Getting Started with Microsoft Office 365 ProPlus

Getting started with Microsoft Office 365 ProPlus

Getting Windows 10

Information for acquiring Windows 10

Installing and Getting Started with Microsoft 365 Applications

How to download and install Microsoft 365 software

Learn About the Microsoft Certification Program

Microsoft offers exams and certifications through its Enterprise Skills Initiative (ESI) that allow participants to advance, promote, and validate their knowledge of Microsoft and Azure technologies with accredited certifications.

Learn About the Microsoft Enterprise Skills Initiative (ESI)

Information about the Microsoft Enterprise Skills Initiative (ESI)

Office 365 Email Mailboxes for New Employees

This article summarizes some differences between new employee mailboxes created in legacy Outlook and Office 365 Email.

Pitt Email on Your Mobile Device

This article explains how to get and Pitt Email on your mobile device.

Sharing An Office 365 Calendar With Another Office 365 User

Information about sharing calendars and viewing shared calendars in Outlook

Understand Microsoft Windows and Application Server Software for Departments

Purchase and use of Microsoft server software requires a current Microsoft Campus Agreement for your department. One license for each server product must be purchased for each machine on which it is installed.

Utilizing Microsoft Unified Support for IT Partners

This page provides additional details about Microsoft Unified Support which is available at no cost to all IT Partners. Microsoft Unified Support provides unlimited end-to-end managed support directly from Microsoft. While the 24/7 IT Help Desk is always here for you, Microsoft Unified Support extends the ability for IT Partners to directly submit, track, and share information with others about Microsoft support cases.

Working Smarter with Microsoft MyAnalytics

Microsoft MyAnalytics provides personalized tools to help you work smarter, instead of working harder or longer.