Overview
This article provides information on how an applicant or student can request a correction or change to their primary/legal name in PeopleSoft. It also provides information for an employee (faculty, Staff, Student Employee, etc.) to follow in situations where their primary/legal name in PeopleSoft is different than their primary/legal name in PittWorx.
If a student, faculty or staff's name is incorrect or needs changed in Canvas, it is likely based on the individuals name in PeopleSoft, so following the information below will most likely address the name in Canvas as well. It may take a day or two for the updated name to propagate to Canvas after it is updated in PeopleSoft.
In most systems and services, where an individual has both employee and student records, the employee name takes precedence. If the name associated with the student record in PeopleSoft is confirmed to be correct but the current name is not displaying correctly in other systems and services, this most likely indicates that the individual has an employee record in PittWorx with a different/previous name.
Detail
Employees (Faculty, Staff, Student Employee, etc.)
Employee should first confirm that the name associated with their employee record is correct and up-to-date in Pitt Worx (HR/Payroll system). If the name associated with the employee record needs updated, contact your departmental HR resources to request an update to your name in PittWorx. If you also have an educational record as a student at Pitt (current or from the past), after confirming or having your name updated in PittWorx, you should also refer to Office of the University Registrar - Personal Information for information on updating your name in PeopleSoft (Student System).
A common scenario is an employee that has an educational record as a student in PeopleSoft with their maiden name, is now an employee in PittWorx (HR/Payroll) with a married name, or a name change associated with the employee record has occurred which is not reflected in PeopleSoft. Since an individual in this scenario has an educational record as a student, we are not permitted to automatically change their name in PeopleSoft based on their employee record in PittWorx. The name change must be processed by the Office of the University Registrar in this scenario.
Students
Active Students who have been matriculated or Students that graduated in Spring 2014-2015 (2154) or later with a prior educational record as a student at Pitt, should be able to log into HighPoint CX and navigate to My Profile > Change Primary Name.
If you have a prior educational record as a student at Pitt and graduated prior to Spring 2014-2015 (2154), or do not have access to HighPoint CX > My Profile > Change Primary Name, please refer to Office of the University Registrar – Personal Information, and utilize one of the other options listed under Name Change – Students.
Applicants
If the student's information is still at the applicant stage (i.e. not matriculated and does not have a prior educational record as a student at Pitt), it is possible someone within the department's admissions office may be able to process the name change. Applicants should contact their school/department admissions office.
Related Information
Office of the University Registrar - Personal Information
Update Preferred/Chosen Name
HighPoint CX