Alumni Account Switched Back to Primary Account Unexpectedly


This article provides a potential explanation for the situation where an individuals Alumni Account converted back to a Primary Account unexpectedly.



You may have received an email stating "Your Alumni Account Has Been Converted to a Primary University Computing Account". This is typically the result of still having an active Program as a student in the PeopleSoft Student Information System, such as a certificate, minor, etc. even though you may have recently graduated.

To determine if this is the case, log into PeopleSoft/HighPoint CX and from the Menu, select Academics > Programs. If any Programs display a Status of "Active in Program", and you are no longer pursuing that Program, you will need to consult with the associated school/department. It's possible this remaining active active Program should have probably been discontinued by your school/department previously.   

Related Information

View the status of your student Programs with PeopleSoft/HighPoint CX.

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Article ID: 978
Fri 4/5/24 9:34 AM
Wed 5/29/24 4:46 PM

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STUDENT INFORMATION SYSTEM PeopleSoft Campus Solutions is the University of Pittsburgh's Student Information System.