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- Knowledge Base
- Accounts, Access and Information Security
- Duo Multifactor Authentication
Register, replace, or remove a Duo Mobile device for multifactor authentication with Pitt Passport, compare authentication methods, and enroll phishing-resistant options including passkeys, FIDO2 security keys, 1Password, and Windows Hello. Covers what to expect at login, how to report a fraudulent sign-in request, and troubleshooting steps for common Duo issues.
- Knowledge Base
- Accounts, Access and Information Security
Report suspected security incidents immediately by submitting a Help Desk ticket or calling 412-624-HELP (4357). This article covers what to report — including phishing, malware, ransomware, compromised accounts, unauthorized data disclosure, and lost or stolen devices — along with step-by-step reporting guidance and how to use the KnowBe4 Phish Alert Button.
- Knowledge Base
- Accounts, Access and Information Security
- Duo Multifactor Authentication
Common questions about Duo MFA at Pitt: enrolling and managing devices, replacing a lost or new phone, push-notification troubleshooting, lockout recovery, fraud reporting, international travel and OFAC restrictions, and choosing phishing-resistant methods (platform authenticators, security keys) over SMS or phone calls.
- Knowledge Base
- Accounts, Access and Information Security
- Duo Multifactor Authentication
Provides instructions and how-tos for setting up and using the Microsoft Authenticator app for multifactor authentication with Pitt Passport accounts.