Pitt Print Mobile Option - Printing from Email (MobilePrint)

MobilePrint is an extension of the Pitt Print service that makes it simple to print from devices that do not support the Pitt Print Client such as smartphones, tablets, and Linux computers. Simply send an email message with the file that you want to print attached or enter the information that you want to print in the body of the email message.

 

Using MobilePrint

  1. Log in to your email account (either Pitt or personal)
  2. Jobs can be sent to one of the following email addresses:
  3. Attach a document to the email message
    • Only one document can be attached for printing in each email.
    • If more than 400 characters are written in the body of the email, the system will also make a printout for the body of the email.
  4. After the email is sent, you will get a confirmation email saying the job is ready or it failed to process.
  5. Once the job is ready, you may release your print job from any Pitt Print Station.

 

MobilePrint: Frequently Asked Questions

What email address can I use to send jobs for MobilePrint?

Any email account (Pitt or third party) can be used with MobilePrint. However, you must register your email account to use MobilePrint.

 

How do I register my email address to use MobilePrint?

The first time you send a print job via MobilePrint, you will receive an email message prompting you to register your email address. Follow the link provided in the email message and log in to My Print Center using Pitt Passport. Your email address will then be automatically registered in the MobilePrint system, and your print job will process. You may use more than one email address if you wish, such as your Pitt Email and a Gmail account. Keep in mind that you will need to register both addresses.
 

Do I need to install any special software or apps to use MobilePrint?

No additional software is needed to print. MobilePrint will work with any software that can send email.
 

Do I have to be on campus to use MobilePrint?  

No, you can use MobilePrint from anywhere that you are able to send emails.
 

What file types are supported by MobilePrint?

  • Adobe PDF (.pdf)
  • Microsoft Word (.doc, .docx)
  • Microsoft Excel (.xls, .xlsx, .xlt)
  • Microsoft PowerPoint (.ppt, .pptx, .pptm)
  • Open Office (.odt, .ods, .odp)
  • Images (.jpg, .gif, .png)
  • Text (.txt, .rtf, .csv)
     

Can I print more than one file in an email message?

You can only attach one document per email. The system will then process the attachment and the body of email if it is greater than 400 characters.
 

What if I don’t receive the email confirmation? 

Check your spam filter for the notice and make sure that the address mobileprint@pitt.edu or colorprint@pitt.edu is on the approved senders list.
 

Can I print two-sided documents with MobilePrint?

Yes. All jobs are sent as duplex (two-sided) print jobs by default.
 

Do advance printing features such as printing multiple presentation slides on a single sheet of paper, printing certain pages of a document, collation options, etc. work with MobilePrint?

Print options can be changed through My Print Center (additional information in the My Print Center section). Options include color/black & white, single- or double-sided, 1 or 2 pages per side, and number of copies.

For more advanced printing options or the ability to print file types not supported by MobilePrint, print from a Windows or macOS computer using the Pitt Print Client or from any of the computers in the Student Computing Labs.

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