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Drop-In Support provides hands-on help for the personal devices of students, faculty, and staff.
This article provides guidance on which Help Desk (Both Pitt and UPMC staff Help Desks that serve as a central point of contact for IT support) to contact based on your location or the service you are using. It also provides guidance on some of the common requests made to both Help Desks.
How to get technical support from Pitt Digital
The University Managed Print Services program, through assessments, is designed to identify both managed multi-function print devices (MFD) and unmanaged print devices (UPD) then provide a proposal to meet the operational need of the department with Canon managed print devices.  For more information on program terminology, please visit our Printing Services Terminology page to learn more.