Use Microsoft Teams to Make and Receive University Calls from Your PC or Smartphone

Using Your University Phone Number With Microsoft Teams

1. Check if your phone number is available in Teams:

• Open the Teams app on your PC and go to the Calls tab.

• If your University phone number is displayed, it has already been migrated to Teams.

• If no number is shown, contact the Technology Help Desk to request the migration.

2. Set up the Teams app on your smartphone:

• ​​​​​​Download the Microsoft Teams mobile app from the​​​​​​​ Pitt Mobile App Center, the Apple App Store, Google Play.

• Sign in using your University Computing Account credentials.

• Tap More at the bottom right, then tap Calls.

• Tap the phone+ icon in the bottom right to open the dial pad.

You can now make and receive University calls using your Teams number directly from your smartphone.

Quick Tips: Microsoft Training Videos

• Watch: Overview of Teams Calls (1:54) – Learn how to make and manage calls and voicemails in Teams.
• Watch: Make Calls in Teams (1:32) – Start one-on-one or group calls in your organization.
• Watch: Tips for Teams Calls (1:46) – Discover different ways to collaborate with Teams calls.
• Watch: Set Up a Delegate to Take Your Calls (1:06) – Assign someone to make or receive calls on your behalf.

Additional Resources From Pitt IT

• “Teams As Your Phone” Training Video (27:08)
• FAQs for Teams as a phone replacement, the Teams mobile app, and Teams desktop app
• Microsoft Teams Phone Functions
• Microsoft Teams Training Resources
• Microsoft Teams Security Guide
• Panther Bytes Blog: Calling All Phone Users
• Panther Bytes Blog: Merging Your Phones with Teams
• Quick Reference Guide: Calling (PDF)
• Quick Reference Guide: Teams Mobile (PDF)