Microsoft Outlook

Microsoft Outlook is a secure email application that keeps Pitt Faculty, Staff and Students connected and protected with their email, calendar and files all in one place. Outlook can be accessed via the web or installed on Windows or Mac systems. 

About This Service

Key Features

  • Efficient email management: Outlook offers a range of features to help users manage their email more efficiently, including automatic categorization, filtering, and archiving.
  • Calendar management: Outlook's calendar feature allows users to schedule appointments, meetings, and events, and provides features such as reminders and scheduling assistance.
  • Integration: Outlook integrates with other Microsoft applications, such as OneDrive and Teams, making it easy to access files and collaborate with colleagues.
  • Security: Outlook provides advanced security features, such as spam filtering and phishing protection, to help protect users from email-based threats.
  • Mobile accessibility: Outlook is accessible on mobile devices, allowing users to manage their email and calendar on the go.

Getting and Using This Service

How do I access this service?

How do I request this service?

Access to this service is automatically granted if you are a member of the group that has been assigned permission to use this service.

Who can use this service?

Students, Faculty, Staff

Maximum Acceptable Data Class

Public - Low risk internal or public data – Disclosure poses little to no harm

Data Risk Classification

FERPA - Non-Directory Student Records
GLBA - Student Financial Information
HIPAA - Protected Health Information
NIST 800-171 - Controlled Unclassified Information
PCI DSS - Payment Card Information



Status of Service Offering

How do I get help?

Submit a ticket by clicking the Request Help button on the upper right hand corner of this page.

Request Help

Related Articles (19)

Use these instructions to add email addresses to your list of approved/safe senders or blocked senders in the Outlook Web App.
Email attachment filtering guidelines
Blacklisting is a common problem that affects other universities and organizations. On occasion, messages sent from a University of Pittsburgh email account can be delayed or rejected because a University email server has been placed on a "blacklist". A blacklist is a list of mail servers that send large amounts of unsolicited bulk email (or "spam"). Some email service providers delay or block the delivery of messages sent from servers that appear on a blacklist.
How to check your version of Outlook
Getting started resources for Microsoft Outlook
If presence bubbles do not appear in Outlook, you can resolve this by checking Online Status settings within Outlook or Application settings within Microsoft Teams.
How to access your Pitt Email (Outlook) with a variety of email clients.
How to review your quarantined messages from myPitt
Review your quarantined messages from the spam summary message sent to your inbox
How to schedule online meetings or conference calls on behalf of another person
How to give a person permission to access a folder in your Office 365 account
Information about bulk mail and spam filtering
If you forward your Pitt email to a personal account, please be aware that you may not receive emails from federal agencies at that forwarded account—including information about federal grants.
For spam and viruses, Microsoft 365 Email–Pitt Email (Outlook)–includes integrated mail filtering that quarantines suspect messages so they do not wind up in your inbox. Microsoft brands this function as Exchange Online Protection. The University also employs Microsoft Advanced Threat Protection measures for Pitt Email.


Service ID: 44
Tue 5/23/23 6:58 PM
Wed 1/31/24 1:32 PM