Phone and Conferencing Services Help

Overview

Below are some links to get help with using an Avaya phone at the University of Pittsburgh.

Detail

Avaya Phones

• Using Your Telephone - Basic Features
• Telephone Model 2420 Quick Reference Guide

Avaya Voicemail

• Using Avaya Voicemail

• Using Voicemail to Email

Directories and Dialing

• Dialing instructions for faculty and staff from on-campus phones

Web Conferencing

• Microsoft Teams
• Zoom Videoconferencing

Billing

• Getting Started with Telecommunications Online Billing