Salesforce - Marketing Cloud

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Marketing Cloud is an integrated solution for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis.

 


About This Service

Key Features

  • Automatically sync contact details: Salesforce integrates with PeopleSoft and the Central Directory Service (CDS) for more current contact details.
  • Trusted delivery: Established Sender Reputation for Pitt.edu email addresses.
  • Multi-channel message options: Multiple ways to send messages.

Getting and Using This Service

How do I access this service?

How do I request this service?

Submit a ticket by clicking the Request Help button on the upper right hand corner of this page.

Who can use this service?

Faculty, Staff

Support

How do I get help?

Submit a ticket by clicking the Request Help button on the upper right hand corner of this page.

 
Request Service

Related Articles (8)

Formatting Your Images for Marketing Cloud Email
How to correct image formatting settings in Marketing Cloud
How to create a Data Extract in Marketing Cloud
This article will help you build a data extract in Marketing Cloud to export the information from a data extension to the safehouse or an FTP
How to Create a Data Filter in Marketing Cloud for use in automation
How to create a data filter so that people can be automatically added to it and potentially injected into a journey
How to create a data relationship between two data extensions (audiences)
Data relationships are necessary if you would like to look for members of one data extension (audience) that have a certain attribute, but are filtering from a separate data extension (audience). The two audiences need to have at least one similar field so that they can be connected to one another. Creating a data relationship will allow you to always filter between the two audiences (data extensions)
How to do a one-time email send in Marketing Cloud
This article guides communicators through a basic email one-time send within the Marketing Cloud platform.
Instructions on how to cancel a scheduled send in Marketing Cloud
How to cancel a send in Marketing Cloud that is not part of an Automation or a Journey
Unsubscribe Someone From Receiving Marketing Cloud Emails
This article will guide people who use the Marketing Cloud application through the process of unsubscribing someone manually from their business unit if the person they have emailed reaches out and asks them to. Special Note: there is an automatic process that the receiver of the email can do themselves to unsubscribe, but at times they do reach out to the University of Pittsburgh department directly.
Using Automation Studio to apply filter criteria automatically
This article will guide you through the steps for creating an automation that will automatically search for people that meet the criteria of a data filter that you create and inject them into a journey

Details

Service ID: 208
Created
Tue 7/18/23 2:43 PM
Modified
Wed 5/15/24 8:31 AM