Salesforce - Marketing Cloud

Tags Faculty Staff

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Marketing Cloud is an integrated solution for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis.

 

About This Service

Key Features

  • Automatically sync contact details: Salesforce integrates with PeopleSoft and the Central Directory Service (CDS) for more current contact details.
  • Trusted delivery: Established Sender Reputation for Pitt.edu email addresses.
  • Multi-channel message options: Multiple ways to send messages.

Getting and Using This Service

How do I access this service?

How do I request this service?

Submit a ticket by clicking the Request Help button on the upper right hand corner of this page.

Who can use this service?

Faculty, Staff

Support

How do I get help?

Submit a ticket by clicking the Request Help button on the upper right hand corner of this page.

 
Request Service

Related Articles (3)

How to correct image formatting settings in Marketing Cloud
How to cancel a send in Marketing Cloud that is not part of an Automation or a Journey
This article will guide people who use the Marketing Cloud application through the process of unsubscribing someone manually from their business unit if the person they have emailed reaches out and asks them to. Special Note: there is an automatic process that the receiver of the email can do themselves to unsubscribe, but at times they do reach out to the University of Pittsburgh department directly.

Details

Service ID: 208
Created
Tue 7/18/23 2:43 PM
Modified
Wed 1/3/24 8:54 AM