IT Service Management (ITSM) and Project Portfolio Management (PPM) suite

Categories (4)

Ticketing

Knowledge articles about Ticketing in TDX

Knowledge Guides

Articles related to using Knowledge in TDX

Projects

Articles about Projects in TDX

Analysis

Articles about the TDX Analysis application

Articles (2)

Understanding Pitt IT Scheduled Maintenance

Overview of Pitt IT scheduled maintenance

Understanding Pitt IT System Downtime/Change Management

All Pitt Information Technology managed systems are governed by strong change management procedures to ensure stable and reliable service. Enterprise-wide changes are announced to customers prior to the system outage.