IT Consulting Services

Includes: Application Development, Application Integration, Technology Help Desk, BPI...

Services (12)

Application Development

INTEGRATION CONSULTING AND DEVELOPMENT SERVICES

Pitt IT provides various types of application development for the University community.

Application Integrations

INTEGRATION CONSULTING AND DEVELOPMENT SERVICES

Provides custom integrations between application systems to allow the transfer or access to data.

Audio Visual Support

IT SERVICE DELIVERY AND SUPPORT

Logistic and technical support of events at professional grade level. Events may be defined as an important/ high profile or complex meeting, multi-day conference and more. Events may be in-person, remote or hybrid.

Business Process Improvement

CONTINUOUS IMPROVEMENT AND INNOVATION

The Pitt IT Project Portfolio Management Office provides Business Process Improvement (BPI) services utilizing Lean Six Sigma principles.

Conference Room Support

IT SERVICE DELIVERY AND SUPPORT

Consult, design, build and/or support of conferencing spaces. Develop and implement hardware/feature/ functionality standards for consistent customer experience.

Custom Developed Training

TRAINING AND OUTREACH

Pitt IT can help you develop training solutions for your department, whether you need a complete program for training teams or simple materials focused on tools or services.

Project Management

PORTFOLIO AND PROJECT MANAGEMENT

Project Management as a Service is a flexible consulting arrangement that provides experienced project managers to address the sponsoring department’s project management needs.

Salesforce - Custom Development

SALESFORCE

Salesforce provides a platform to build software tools and applications. Teams can request workflow management apps, portals, and other custom software through this service.

Salesforce - Service Desk

IT SERVICE DELIVERY AND SUPPORT

Service Desk is the University of Pittsburgh’s custom implementation of Salesforce Service Cloud, an application that provides case management tools and services.

SHRS Online Support Desk

IT SERVICE DELIVERY AND SUPPORT
Provided by SHRS

The SHRS Online Support Desk provides 24/7 assistance to online learners for troubleshooting technical issues.

Technical Consulting for Departments

CONTINUOUS IMPROVEMENT AND INNOVATION

Pitt IT offers a broad array of high-quality IT support options that are tailored to fit your school or department's specific needs on the Pittsburgh campus.

Technology Help Desk

IT SERVICE DELIVERY AND SUPPORT

Get fast and friendly technical support how and when you want it via phone, live chat, online form, email, or drop-in.