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Health Sciences IT help and services


IT SERVICE DELIVERY AND SUPPORT

Get fast and friendly technical support how and when you want it via phone, live chat, online form, email, or drop-in.


DESKTOP AND MOBILE DEVICE SUPPORT

All University of Pittsburgh faculty, staff, and students with a valid University Computing Account may use Student Computing Labs located throughout the Pittsburgh campus.


INTEGRATION CONSULTING AND DEVELOPMENT SERVICES

Pitt IT provides various types of application development for the University community.


DESKTOP AND MOBILE DEVICE SUPPORT

The Technology Loaner Program is a service that provides students, faculty, and staff with devices that they may not otherwise have access to. The program has two main components: the Travel Loaner Program which provides faculty and staff with loaner laptops and smartphones for international travel and the Student Loaner Program which provides Chromebooks.


SECURITY CONSULTING AND EDUCATION

KnowBe4 provides security awareness resources to train, promote and reinforce information security best practices.


COMMUNICATION SERVICES

Electronic Fax Service (eFax) allows sending outgoing fax messages and receiving incoming fax messages.


EMAIL AND COLLABORATION SERVICES

Includes Teams Premium AI note taking tools
Microsoft Teams is an online collaboration workspace that brings together instant messaging, threaded conversations, meetings, audio or video calls, desktop and file sharing, and more.


Claude helps universities maintain academic integrity while incorporating AI tools in education, with Anthropic’s commitment to safety.


IT SERVICE DELIVERY AND SUPPORT
Provided by SHRS

The SHRS Online Support Desk provides 24/7 assistance to online learners for troubleshooting technical issues.


PORTFOLIO AND PROJECT MANAGEMENT

The TeamDynamix Project Portfolio Management application allows for the management of projects, programs, and portfolios within a single platform. You can use as little or as much of the functionality of TeamDynamix as appropriate for your project management needs.


PORTFOLIO AND PROJECT MANAGEMENT

Project Management as a Service is a flexible consulting arrangement that provides experienced project managers to address the sponsoring department’s project management needs.


SERVICE DISCOVERY

myPitt is your personal guide to the Pitt experience! Create and curate your list of most used services to create your own personalized view of information at the University of Pittsburgh.


Google NotebookLM is an AI-powered research and note-taking assistant designed to help users synthesize information from their own documents


EMAIL AND COLLABORATION SERVICES

Zoom is an easy, reliable cloud platform for video conferencing, collaboration, chat, and webinars across mobile devices and desktops.


REPORTING

Pitt Digital Analytics can work with you to develop a report, dashboard and data sets using university data warehouse or unit specific data, including extracting data from a third party system.


SECURE COMPUTING

The University of Pittsburgh has a robust series of security controls to protect from threats including Enterprise Spam and Virus Filter with Exchange Online Protection and Microsoft Defender for Endpoint.


SOFTWARE AND APPLICATIONS DISTRIBUTION

Pitt Digital provides a wide variety of software titles through the University's agreements with software vendors.


STUDENT SELF-SERVICE TOOLS

HighPoint Campus Experience (CX) provides a secure, fast, and easy way to navigate the Student Information System (PeopleSoft).


NETWORK AND CONNECTIVITY MANAGEMENT

MyResNet is the free high-speed Wi-Fi network in residence halls and University-owned housing.


IDENTITY AND ACCESS MANAGEMENT

A digital certificate is an electronic signature that establishes your credentials when doing business or other transactions on the Web.


IDENTITY AND ACCESS MANAGEMENT

Duo provides multifactor authentication to add another layer of security to your online accounts.


POPPULO/FOUR WINDS

Pitt Digital offers Enterprise Digital Signage to help University departments create and manage the content that is displayed on their digital signs.


EMERGENCY NOTIFICATION SERVICE

The University's Emergency Notification Service (ENS) provides University students and employees with critical information in the event of an emergency.


LEARNING MANAGEMENT SYSTEM

Canvas (canvas.pitt.edu) is the University of Pittsburgh's enterprise Learning Management System.