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Health Sciences IT help and services


IT SERVICE DELIVERY AND SUPPORT

Get fast and friendly technical support how and when you want it via phone, live chat, online form, email, or drop-in.


DESKTOP AND MOBILE DEVICE SUPPORT

All University of Pittsburgh faculty, staff, and students with a valid University Computing Account may use Student Computing Labs located throughout the Pittsburgh campus.


DESKTOP AND MOBILE DEVICE SUPPORT

The Technology Loaner Program is a service that provides students, faculty, and staff with devices that they may not otherwise have access to. The program has two main components: the Travel Loaner Program which provides faculty and staff with loaner laptops and smartphones for international travel and the Student Loaner Program which provides Chromebooks.


IT SERVICE DELIVERY AND SUPPORT

Pitt Digital provides Drop-In Support to provide hands-on help for the personal devices of students, faculty, and staff.


EMAIL AND COLLABORATION SERVICES

Includes Teams Premium AI note taking tools
Microsoft Teams is an online collaboration workspace that brings together instant messaging, threaded conversations, meetings, audio or video calls, desktop and file sharing, and more.


Claude helps universities maintain academic integrity while incorporating AI tools in education, with Anthropic’s commitment to safety.


PORTFOLIO AND PROJECT MANAGEMENT

The TeamDynamix Project Portfolio Management application allows for the management of projects, programs, and portfolios within a single platform. You can use as little or as much of the functionality of TeamDynamix as appropriate for your project management needs.


SALESFORCE

Marketing Cloud is an integrated solution for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis.


BROADCAST EMAIL

Campaign Monitor allows departments to send email communications to their list of subscribers.


IDENTITY AND ACCESS MANAGEMENT

Duo provides multifactor authentication to add another layer of security to your online accounts.


SERVER AND STORAGE MANAGEMENT

Access to secure, reliable, and flexible cloud computing services.


SERVICE DISCOVERY

myPitt is your personal guide to the Pitt experience! Create and curate your list of most used services to create your own personalized view of information at the University of Pittsburgh.


EMERGENCY NOTIFICATION SERVICE

The University's Emergency Notification Service (ENS) provides University students and employees with critical information in the event of an emergency.


CENTRALIZED APPLICATION SERVICE

A platform allowing graduate and doctoral students to apply to multiple schools and programs simultaneously.


SALESFORCE

Salesforce ERM/CRM is the University's enterprise relationship management system.


ENDPOINT SUPPORT

Enterprise Virtual Desktops enables you to remotely access University software and resources from any location.


EMAIL AND COLLABORATION SERVICES

Includes Copilot Chat
Microsoft 365 features online versions of recognized Microsoft applications, Pitt Email and Calendar (Outlook), and five terabytes of cloud file storage.


LEARNING MANAGEMENT SYSTEM

Canvas (canvas.pitt.edu) is the University of Pittsburgh's enterprise Learning Management System.


RESEARCH ADMINISTRATION SYSTEMS

Service provided for individuals and departments to apply for funding and allow funding agencies to review applications.


Google Gemini is an intelligent AI assistant designed to enhance productivity and creativity.


SOFTWARE AND APPLICATIONS DISTRIBUTION

Pitt Digital provides a wide variety of software titles through the University's agreements with software vendors.


REPORTING

Pitt Digital Analytics can work with you to develop a report, dashboard and data sets using university data warehouse or unit specific data, including extracting data from a third party system.


CONTINUOUS IMPROVEMENT AND INNOVATION

Pitt Digital offers a broad array of high-quality IT support options that are tailored to fit your school or department's specific needs on the Pittsburgh campus.


STUDENT SELF-SERVICE TOOLS

A tool used to help students create their optimal class schedule using specifications that they choose.