My Recently Visited Services

Health Sciences IT help and services


EMAIL AND COLLABORATION SERVICES

Includes Copilot Chat
Microsoft 365 features online versions of recognized Microsoft applications, Pitt Email and Calendar (Outlook), and five terabytes of cloud file storage.


IT SERVICE DELIVERY AND SUPPORT

Get fast and friendly technical support how and when you want it via phone, live chat, online form, email, or drop-in.


SOFTWARE DEVELOPMENT

Includes GitHub Copilot
GitHub provides a large collection of tools to help developers build products and contribute to projects.


COMMUNICATION SERVICES

Electronic Fax Service (eFax) allows sending outgoing fax messages and receiving incoming fax messages.


DISASTER RECOVERY

Archiving Service enables customers to easily archive their seldom-accessed data to a more cost-effective cloud storage location provided by Amazon Web Services (AWS).


IT SERVICE DELIVERY AND SUPPORT

Pitt Digital provides Drop-In Support to provide hands-on help for the personal devices of students, faculty, and staff.


RESEARCH-SPECIFIC COMPUTING AND APPLICATIONS

Research Computing and Data (RCD) provides advanced computing hardware and software resources for diverse fields across the Pitt community.


CONTINUOUS IMPROVEMENT AND INNOVATION

Pitt Digital offers a broad array of high-quality IT support options that are tailored to fit your school or department's specific needs on the Pittsburgh campus.


STUDENT SELF-SERVICE TOOLS

HighPoint Campus Experience (CX) provides a secure, fast, and easy way to navigate the Student Information System (PeopleSoft).


DESKTOP AND MOBILE DEVICE SUPPORT

All University of Pittsburgh faculty, staff, and students with a valid University Computing Account may use Student Computing Labs located throughout the Pittsburgh campus.


IDENTITY AND ACCESS MANAGEMENT

Duo provides multifactor authentication to add another layer of security to your online accounts.


NETWORK AND CONNECTIVITY MANAGEMENT

MyResNet is the free high-speed Wi-Fi network in residence halls and University-owned housing.


STUDENT SELF-SERVICE TOOLS

A tool used to help students create their optimal class schedule using specifications that they choose.


RESEARCH DATA SERVICES

The Azure Secure Research Enclave (SRE) is a specialized Cloud Compute Service Offering tailored to meet the unique needs of researchers in healthcare and related fields.


DESKTOP AND MOBILE DEVICE SUPPORT

The Technology Loaner Program is a service that provides students, faculty, and staff with devices that they may not otherwise have access to. The program has two main components: the Travel Loaner Program which provides faculty and staff with loaner laptops and smartphones for international travel and the Student Loaner Program which provides Chromebooks.


NETWORK AND CONNECTIVITY MANAGEMENT

Pitt Digital manages and maintains the primary and secondary domain name servers (DNS) and the range of IP addresses assigned to the University.


SERVER AND STORAGE MANAGEMENT

Managed Server Hosting at our Operations Center (NOC) provides both physical and virtual managed server hosting.


ENDPOINT SUPPORT

Enterprise Virtual Desktops enables you to remotely access University software and resources from any location.


DESKTOP AND MOBILE DEVICE SUPPORT

Enterprise Device Management is a free service available to assist with the management of servers and endpoints.


EMAIL AND COLLABORATION SERVICES

Includes Teams Premium AI note taking tools
Microsoft Teams is an online collaboration workspace that brings together instant messaging, threaded conversations, meetings, audio or video calls, desktop and file sharing, and more.


IT SERVICE DELIVERY AND SUPPORT
Provided by SHRS

The SHRS Online Support Desk provides 24/7 assistance to online learners for troubleshooting technical issues.


IT SERVICE DELIVERY AND SUPPORT

Service Desk is the University of Pittsburgh’s custom implementation of Salesforce Service Cloud, an application that provides case management tools and services.