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Health Sciences IT help and services


IT SERVICE DELIVERY AND SUPPORT

Get fast and friendly technical support how and when you want it via phone, live chat, online form, email, or drop-in.


EMAIL AND COLLABORATION SERVICES

Zoom is an easy, reliable cloud platform for video conferencing, collaboration, chat, and webinars across mobile devices and desktops.


NETWORK AND CONNECTIVITY MANAGEMENT

MyResNet is the free high-speed Wi-Fi network in residence halls and University-owned housing.


Claude helps universities maintain academic integrity while incorporating AI tools in education, with Anthropic’s commitment to safety.


DESKTOP AND MOBILE DEVICE SUPPORT

The Technology Loaner Program is a service that provides students, faculty, and staff with devices that they may not otherwise have access to. The program has two main components: the Travel Loaner Program which provides faculty and staff with loaner laptops and smartphones for international travel and the Student Loaner Program which provides Chromebooks.


STUDENT INFORMATION SYSTEM

PeopleSoft Campus Solutions is the University of Pittsburgh's Student Information System.


EMAIL AND COLLABORATION SERVICES

Includes Copilot Chat
Microsoft 365 features online versions of recognized Microsoft applications, Pitt Email and Calendar (Outlook), and five terabytes of cloud file storage.


COMMUNICATION SERVICES

Electronic Fax Service (eFax) allows sending outgoing fax messages and receiving incoming fax messages.


EMAIL AND COLLABORATION SERVICES

Includes Teams Premium AI note taking tools
Microsoft Teams is an online collaboration workspace that brings together instant messaging, threaded conversations, meetings, audio or video calls, desktop and file sharing, and more.


SOFTWARE AND APPLICATIONS DISTRIBUTION

Pitt Digital provides a wide variety of software titles through the University's agreements with software vendors.


SALESFORCE

Marketing Cloud is an integrated solution for customer journey management, email, mobile, social, web personalization, advertising, content creation and management, and data analysis.


RESEARCH-SPECIFIC COMPUTING AND APPLICATIONS

Research Computing and Data (RCD) provides advanced computing hardware and software resources for diverse fields across the Pitt community.


Google NotebookLM is an AI-powered research and note-taking assistant designed to help users synthesize information from their own documents


EMERGENCY NOTIFICATION SERVICE

The University's Emergency Notification Service (ENS) provides University students and employees with critical information in the event of an emergency.


SECURE COMPUTING

1Password simplifies your life by saving your passwords in a secure vault you can access from any device, using a single, strong master password.


STUDENT SELF-SERVICE TOOLS

A tool used to help students create their optimal class schedule using specifications that they choose.


PittGPT is your AI-powered partner, ready to assist you in achieving your goals with efficiency and creativity.


Google Gemini is an intelligent AI assistant designed to enhance productivity and creativity.


EMAIL AND COLLABORATION SERVICES

Includes Google Gemini
Google Workspace (formerly G Suite) is a cloud-based suite of productivity and collaboration tools.


STUDENT SELF-SERVICE TOOLS

HighPoint Campus Experience (CX) provides a secure, fast, and easy way to navigate the Student Information System (PeopleSoft).


FINANCIAL AND PROCUREMENT SYSTEMS

The PantherExpress System is the University's eCommerce purchasing tool which links authorized University of Pittsburgh purchasers to University suppliers.


NETWORK AND CONNECTIVITY MANAGEMENT

The PittNet Virtual Private Network (VPN) client provides the ability to connect to restricted University resources while on and off campus.


DISASTER RECOVERY

Archiving Service enables customers to easily archive their seldom-accessed data to a more cost-effective cloud storage location provided by Amazon Web Services (AWS).


SOFTWARE DEVELOPMENT

Includes GitHub Copilot
GitHub provides a large collection of tools to help developers build products and contribute to projects.