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PittGPT is your AI-powered partner, ready to assist you in achieving your goals with efficiency and creativity.


Health Sciences IT help and services


DESKTOP AND MOBILE DEVICE SUPPORT

All University of Pittsburgh faculty, staff, and students with a valid University Computing Account may use Student Computing Labs located throughout the Pittsburgh campus.


RESEARCH DATA SERVICES

The Enterprise Data Transfer Service is a bridge connecting workstations, enterprise research storage, and cloud services for you and your collaborators (internal or external) to copy and share data.


IT SERVICE DELIVERY AND SUPPORT

Get fast and friendly technical support how and when you want it via phone, live chat, online form, email, or drop-in.


DESKTOP AND MOBILE DEVICE SUPPORT

The Technology Loaner Program is a service that provides students, faculty, and staff with devices that they may not otherwise have access to. The program has two main components: the Travel Loaner Program which provides faculty and staff with loaner laptops and smartphones for international travel and the Student Loaner Program which provides Chromebooks.


DISASTER RECOVERY

Archiving Service enables customers to easily archive their seldom-accessed data to a more cost-effective cloud storage location provided by Amazon Web Services (AWS).


IT SERVICE DELIVERY AND SUPPORT

Pitt Digital provides Drop-In Support to provide hands-on help for the personal devices of students, faculty, and staff.


SOFTWARE AND APPLICATIONS DISTRIBUTION

Pitt Digital provides a wide variety of software titles through the University's agreements with software vendors.


RESEARCH DATA SERVICES

The Azure Secure Research Enclave (SRE) is a specialized Cloud Compute Service Offering tailored to meet the unique needs of researchers in healthcare and related fields.


DESKTOP AND MOBILE DEVICE SUPPORT

Enterprise Device Management is a free service available to assist with the management of servers and endpoints.


PRINTING AND RELATED SERVICES

PittPrint enables students to send print jobs from any location to Pitt Print Stations (Pharos) located across the Pittsburgh campus.


ENDPOINT SUPPORT

Enterprise Virtual Desktops enables you to remotely access University software and resources from any location.


RESEARCH-SPECIFIC COMPUTING AND APPLICATIONS

Research Computing and Data (RCD) provides advanced computing hardware and software resources for diverse fields across the Pitt community.


CONTINUOUS IMPROVEMENT AND INNOVATION

Pitt Digital offers a broad array of high-quality IT support options that are tailored to fit your school or department's specific needs on the Pittsburgh campus.


IT SERVICE DELIVERY AND SUPPORT

Consult, design, build and/or support of conferencing spaces. Develop and implement hardware/feature/ functionality standards for consistent customer experience.


INTEGRATION CONSULTING AND DEVELOPMENT SERVICES

Provides custom integrations between application systems to allow the transfer or access to data.


TRAINING AND OUTREACH

Pitt IT can help you develop training solutions for your department, whether you need a complete program for training teams or simple materials focused on tools or services.


IT SERVICE DELIVERY AND SUPPORT

Service Desk is the University of Pittsburgh’s custom implementation of Salesforce Service Cloud, an application that provides case management tools and services.


IT SERVICE DELIVERY AND SUPPORT

Logistic and technical support of events at professional grade level. Events may be defined as an important/ high profile or complex meeting, multi-day conference and more. Events may be in-person, remote or hybrid.


INTEGRATION CONSULTING AND DEVELOPMENT SERVICES

Pitt IT provides various types of application development for the University community.


PORTFOLIO AND PROJECT MANAGEMENT

Project Management as a Service is a flexible consulting arrangement that provides experienced project managers to address the sponsoring department’s project management needs.


CONTINUOUS IMPROVEMENT AND INNOVATION

The Pitt Digital Project Portfolio Management Office provides Business Process Improvement (BPI) services utilizing Lean Six Sigma principles.


SALESFORCE

Salesforce provides a platform to build software tools and applications. Teams can request workflow management apps, portals, and other custom software through this service.


EMAIL AND COLLABORATION SERVICES

Includes Teams Premium AI note taking tools
Microsoft Teams is an online collaboration workspace that brings together instant messaging, threaded conversations, meetings, audio or video calls, desktop and file sharing, and more.