This article provides steps to resolve common log in problems for Examplify and the University of Pittsburgh Health Sciences ExamSoft Portal.
If you previously accessed Examplify under the University of Pittsburgh School of Medicine instance, you’ll need to clear your registration and re-register under the unified University of Pittsburgh Health Sciences system to continue using the application. This guide explains how to complete that process so you're properly connected for future Summative assessments.
This article describes solutions for when a student attempts to login to Examsoft, but is then immediately logged back out. This results in a "login loop" where a student tries multiple times to login with no success. The solution is often resetting the cookies and cache on their browser, restarting the browser, and then logging in to Examsoft again with their Pitt SSO.
This article describes how add an additional time accommodation on exams for a student in Examsoft and Examplify.