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Articles (19)

Getting Started with Pitt IT Consulting for Departments

Pitt IT offers a broad array of high-quality IT support options that are tailored to fit your school or department's specific needs on the Pittsburgh campus. We can save time and reduce your overall IT support costs by delivering the precise level of service that you require.

How to Install and Configure SFTP Drive V3

This guide provides detailed instructions for installing and configuring SFTP Drive V3 on your device. This software enables users to mount remote file systems as Windows drives via SFTP, allowing for easy access and management of files as if they were stored on a local drive.

How To Setup A New Faculty & Staff Apple Computer

How To onboard a new Pitt Managed Apple Computer using Jamf

How To Setup A New Faculty & Staff Dell Computer

How To onboard a new Pitt Managed Windows Computer using Intune

How To Update MacOS on Pitt-Managed Computers (Jamf)

This article will guide you through how to update your MacOS on Pitt Managed Apple Computers.

How To Use Self Service on MacOS

Overview of Self Service Application on Jamf Managed Devices

Installing and Activating ArcGIS Extensions

How to install extensions for ArcGIS

Pitt IT Customer Success Organizational Overview

A message explaining the Pitt IT Customer Success organizational update. The information is current as of 10/27/23.

Ricoh MP 301 Quick Reference Guide

A quick reference guide to the Ricoh MP 301 SPF printer

Ricoh MP 3352 Quick Reference Guide

This document is a quick reference guide to the Ricoh MP 3352 printer and provides details for copying, faxing, scanning, as well as how to order supplies and place a service call.

Ricoh MP 5002 Quick Reference Guide

Quick reference guide to the Ricoh MP 5002 printer, provides details for copying, faxing, scanning, as well as how to order supplies and place a service call

Ricoh MP C5502 Quick Reference Guide

This document is a quick reference guide to the Ricoh MP C5502 printer and provides details for copying, faxing, scanning, as well as how to order supplies and place a service call.

Ricoh SP 5210SR Quick Reference Guide

This document is a quick reference guide to the Ricoh SP 5210SR printer and provides details for copying, faxing, scanning, as well as how to order supplies and place a service call. For assistance, please contact Ricoh directly at 888-456-6457.

Running Updates with Dell Command | Update

Dell's software program known as Dell Command | Update provides you with the ability to run updates to applications, firmware, drivers, and BIOS for your Dell PC. This article includes detailed steps on checking and running updates on your PC through Dell Command | Update.

Understanding the Law School's 1L Laptop Program

Pitt Law school incoming JD students have the option to receive an Apple MacBook to own and use for law school and the Bar Exam.

Windows 11 Compatibility with University of Pittsburgh Services

Table summarizing the results of our Windows 11 testing.

Working in a Hybrid Work Model

How to work in the cloud for a hybrid model