Exchange Online Protection (EOP) filters spam, bulk mail, phishing, and malware on every Pitt mailbox. This article explains the difference between the Junk Email folder and quarantine, how to review and release quarantined messages at security.microsoft.com/quarantine, how to customize your safe-sender and blocked-sender lists, and how to report missed spam or phishing.
Learn how to recognize, avoid, and report phishing and scams at the University of Pittsburgh — across email, Microsoft Teams, calendar invites, text messages, and phone calls. Covers AI-written phishing, impersonation of trusted brands and services (Microsoft, Google, DocuSign, Zoom), social engineering and phone scams, how to verify links and senders, and how to report a suspicious message with the KnowBe4 Phish Alert Button (PAB). Also explains what to do if you think you fell for one.
Pitt enforces DMARC Email Validation to keep spoofed phishing out of inboxes and to protect the pitt.edu domain from being spoofed at other organizations. This article explains how DMARC works at Pitt, why some legitimate messages occasionally get quarantined, and what departments using third-party broadcast email platforms like Mailchimp and Campaign Monitor must do to ensure their messages are delivered.