Common questions about Duo MFA at Pitt: enrolling and managing devices, replacing a lost or new phone, push-notification troubleshooting, lockout recovery, fraud reporting, international travel and OFAC restrictions, and choosing phishing-resistant methods (platform authenticators, security keys) over SMS or phone calls.
Provides instructions and how-tos for setting up and using the Microsoft Authenticator app for multifactor authentication with Pitt Passport accounts.
What do do if your Duo hardware token stops working
Provides information on Platform Authenticationfor DUO and how to fix potential issues with using only Platform Authentication
Get started with multifactor authentication, provided by Duo Security.
Explore the methods to the authenticate via Duo
This notification from Duo is designed to protect you from unauthorized changes to your account.
The authentication options available when logging into Duo
What to do if you get locked out of Duo