Compares the Duo multifactor authentication methods available with Pitt Passport — platform authenticators (Touch ID, Face ID, Windows Hello, Android biometrics), FIDO2 security keys, 1Password passkeys, Duo Push, and SMS or phone call — and explains which to choose. Covers how to enroll, why to register at least two devices (including Duo Mobile) to avoid a lockout, how to report a fraudulent login request, and how the remember-this-device option works.
Common questions about Duo MFA at Pitt: enrolling and managing devices, replacing a lost or new phone, push-notification troubleshooting, lockout recovery, fraud reporting, international travel and OFAC restrictions, and choosing phishing-resistant methods (platform authenticators, security keys) over SMS or phone calls.
Provides instructions and how-tos for setting up and using the Microsoft Authenticator app for multifactor authentication with Pitt Passport accounts.
What do do if your Duo hardware token stops working
Get started with multifactor authentication, provided by Duo Security.
This notification from Duo is designed to protect you from unauthorized changes to your account.
What to do if you get locked out of Duo