Common questions about Duo MFA at Pitt: enrolling and managing devices, replacing a lost or new phone, push-notification troubleshooting, lockout recovery, fraud reporting, international travel and OFAC restrictions, and choosing phishing-resistant methods (platform authenticators, security keys) over SMS or phone calls.
Provides instructions and how-tos for setting up and using the Microsoft Authenticator app for multifactor authentication with Pitt Passport accounts.
Register, replace, or remove a Duo Mobile device for multifactor authentication with Pitt Passport, compare authentication methods, and enroll phishing-resistant options including passkeys, FIDO2 security keys, 1Password, and Windows Hello. Covers what to expect at login, how to report a fraudulent sign-in request, and troubleshooting steps for common Duo issues.
What do do if your Duo hardware token stops working
This notification from Duo is designed to protect you from unauthorized changes to your account.
What to do if you get locked out of Duo