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The IT Partners Program is designed to improve communication and help develop positive relationships with technical analysts hired by University departments and units. This includes outreach through meetings and targeted emails.
You can request many Pitt IT services by completing one of these online forms. If you have questions about which form to use, please call the 24/7 IT Help Desk at 412-624-HELP (4357).
Information about technical support resources for faculty and staff
Information for new faculty and staff
The most frequently asked questions received by the Technology Help Desk.
General information about software and application support
Both Pitt and UPMC staff Help Desks that serve as the central point of contact for IT support. This page provides guidance on which Help Desk to contact based on your location or the service you are using. It also provides guidance on some of the common requests made to both Help Desks.
Offenses related to the use of University Information Technology Resources by students are outlined in Section F of the Student Code of Conduct and Judicial Procedures.
Email attachment guidance. Instructions for converting files to PDF files are included.