Knowledge Base

Categories (13)

Knowledge Guides

Articles related to using Knowledge in TDX
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Academic Technologies

Includes: Canvas, HighPoint CX, Degree Planner, PeopleSoft, Panopto, LinkedIn Learning...
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Accounts, Access and Information Security

Includes: Duo, Federated Authorization, Accounts, Digital Certificates...
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Administrative and Business

Includes: SalesForce, DocuSign, Perceptive Content, Elements...
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Communication and Collaboration

Includes: Teams, Zoom, My Pitt, Pitt Mobile, O365...
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Data, Reporting, and Analytics

Includes: Tableau, Dashboards, Cognos, Data Warehouse...
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General Information

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Human Resource and Financial Systems

Includes: PittWorx, PBCS, PRISM, Panther Express...
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IT Consulting Services

Includes: Application Development, Application Integration, Technology Help Desk, BPI...
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Network, Hosting and Storage

Includes: PittNet, Bluecat, Enterprise Server Hosting, Firewalls...
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Printing, Desktop and Mobile Computing, and Software

Includes: PittPrint, Software Downloads, Enterprise Device Management...
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Research

Includes: LabArchives, InfoReady, Enterprise Research Data, Research Server Hosting...
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HSIT Articles

Public facing articles for HSIT Users
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Articles (8)

Pinned Article "Let's do IT" with Pitt IT

Checklist and hub for common Pitt IT links

Pinned Article Get Help! Support Options from Pitt IT

How to get technical support from Pitt IT

Pinned Article Welcome to Pitt! Getting Started for Faculty and Staff

Are you a new Faculty or Staff member? This article has some information you may find useful!

Pinned Article Welcome to Pitt! Getting Started for Students

Are you a new student? Read this article to find out some basic information!

Giving Article Feedback in TDX Knowledge

Feedback helps us keep our Knowledge Base up to date and relevant. Give feedback when content is unclear, incorrect, or could use improvement.

Opt-In to IT Systems Status Updates

Opt-in to receive email or text messages about the systems status of Pitt IT services that you regularly use and rely on. Subscribers receive advance alerts for scheduled maintenance, reminders at the start of planned maintenance, and timely updates in the event of identified issues or outages, as well as resolutions.

Student Technology Perks

This article contains a full list of technology perks provided by Pitt IT that are available to students.

Technology Resources for Accessibility

This article contains details about Pitt IT's technology resources that address accessibility for students.