Articles (26)

Approve or Block Senders in the Outlook Web App

Use these instructions to add email addresses to your list of approved/safe senders or blocked senders in the Outlook Web App.

Blocked File Attachments in Outlook

Email attachment filtering guidelines

Email Blacklisting Prevention Best Practices

Blacklisting is a common problem that affects other universities and organizations. On occasion, messages sent from a University of Pittsburgh email account can be delayed or rejected because a University email server has been placed on a "blacklist". A blacklist is a list of mail servers that send large amounts of unsolicited bulk email (or "spam"). Some email service providers delay or block the delivery of messages sent from servers that appear on a blacklist.

Exchange Online Limits

Reference to and brief explanation of the MS knowledge article available at

Finding Your Version of Outlook

How to check your version of Outlook

How To Report a Message as Junk Email in Outlook

This article describes how to flag a junk or spam email message that is delivered to your inbox.

Links in Outlook and Teams open via Edge and not default browser Win10 & WIN11

To change how links open from Outlook and Teams you need to change this setting in the application. 

Outlook settings: File > Options > Advanced > File and browser preferences.
Teams settings: Settings > Files and links > Link open preference.

Microsoft Outlook General Information

Getting started resources for Microsoft Outlook

Missing Presence Bubbles in Microsoft Outlook

If presence bubbles do not appear in Outlook, you can resolve this by checking Online Status settings within Outlook or Application settings within Microsoft Teams.

Outlook – Creating Rules (versions 2003, 2007, 2010, and 2013)

This article explains how to create rules with all versions of Microsoft Outlook: 2003, 2007, 2010, and 2013.

Overview of DMARC Email Security and Understanding Quarantine Enforcement

DMARC is a global industry email and internet security initiative.

Personalizing Your Pitt Email Address

How to create an email alias for your University Computing Account

Pitt Email and Calendar (Outlook)

This article provides information on Pitt Email (Outlook), the cloud-based enterprise email service available to all students, faculty, and staff at the University of Pittsburgh.

Read Your Pitt Email By Using the Most Recent Browser

University faculty and staff have access to Office 365 Email. To successfully utilize this service, it is recommended that you upgrade to the latest version of your preferred web browser.

Reading Your Email With Outlook or Other Email Clients

How to access your Pitt Email (Outlook) with a variety of email clients.

Review Your Quarantined Messages from Pitt Mail

How to review your quarantined messages from Pitt Mail

Scheduling a Meeting for Someone Else in Outlook

How to schedule online meetings or conference calls on behalf of another person

Sharing An Office 365 Folder (Mail, SubCalendar, Contacts) With Another Office 365 User

How to give a person permission to access a folder in your Office 365 account

Understanding DMARC and Effects on Email Delivery

If you forward your Pitt email to a personal account, please be aware that you may not receive emails from federal agencies at that forwarded account—including information about federal grants.

Using Outlook for Email and Calendaring at Pitt and UPMC

Microsoft Outlook is an email and calendaring tool that can be used to provide access to Pitt Email and UPMC email.

Using Voicemail to Email To Listen to Messages

Listening and replying to Voicemail to Email messages

Working With Outlook Trusted Contacts

How to set up trust contacts in Outlook and Outlook Web App